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“Austin stay”

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DoubleTree by Hilton Austin - University Area
Ranked #48 of 201 Hotels in Austin
Georgetown, Texas
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Austin stay”
Reviewed January 4, 2013

Overall was okay, but over priced. Rooms were very nice with above normal comfortable bed. Bar closed at 10 pm, which was only a few minutes after arrival so no place to unwind and relax beforing retiring to room. Did not eat breakfast with buffet style offering, but appeared to be way over prices. However Dennys is right next door. Staff nice and friendly, nice location and easy parking.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank baldharley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wim1617, General Manager at DoubleTree by Hilton Austin - University Area, responded to this review, October 1, 2013
Thank you for your honest review of your recent stay with us. At our hotel, we like to provide a personalized experience for each of our guests, but also look for ways to keep costs low while providing comfort and convenience. We appreciate your feedback and we’ll keep it in mind as we work to make our services better.

Sincerely,

Wim Puttemans
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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930 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
London, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 1, 2013

A lovely hotel located near to the university of Texas and a short bus ride to downtown ($1 single ride) or a 20 minute walk. Room was tastefully decorated, very spacious with extremely comfortable beds. Staff were very friendly and helpful. Overal a very enjoyable stay for 4 nights. Good value.

  • Stayed December 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SAH186338
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed December 9, 2012

This is a nice DoubleTree - clean with comfortable rooms. We stayed here for a UT tour and the location couldn't be better. Highly recommend this hotel if UT is the reason for your visit, especially football.

Stayed December 2012, traveled with family
Helpful?
Thank SuzanSv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
socialmediacoord, Guest Relations Manager at DoubleTree by Hilton Austin - University Area, responded to this review, December 31, 2012
Thank you for taking the time to share your feedback and I am happy to hear you enjoyed our clean comfortable rooms. I hope the UT tour went well and that we will see you again soon.

Shay Bourgeois, Front Office Manager 512-479-4000
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Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed December 8, 2012

Quoc (that's his name) at the front desk helped me find my way around since I wasn't familiar with Austin. He was very helpful.

The hotel is across I-35 from the University. Within walking distance. It is about 10 blocks away from the main downtown area.

The room was clean and very comfortable although I couldn't figure out how to turn down the air conditioning. The buttons didn't seem to work.

I didn't realize it, but there are 3 Doubletrees in Austin. I went to a wrong one at first. So pay attention to the address.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GeorgeM7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
socialmediacoord, Guest Relations Manager at DoubleTree by Hilton Austin - University Area, responded to this review, December 31, 2012
Thank you for your kind comments regarding our staff and taking the time to recognize our front desk agent. On behalf of the staff, we hope you enjoyed your stay and look forward to seeing you again during your next trip to Austin.

Shay Bourgeois, Front Office Manager 512-479-4000
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Fort Worth Texas
Level Contributor
91 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed December 8, 2012

We stayed here the night of the Thanksgiving game of Texas vs TCU. It is about a mile walk to the stadium and is very convenient because they have free parking. Most of the parking lots are about the same distance from the stadium. This is a very nice hotel despite the complaints that it is locate next to a cemetery. Both my wife and I grew up within walking distance from each of our childhood homes from cemeteries and played in them so this was not a concern of ours. There is a Denny's located next door and the hotel also has a restaurant on site, plus a small bar.

  • Stayed November 2012, traveled with family
    • Value
    • Location
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Helpful?
Thank nytexan70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
socialmediacoord, Front Office Manager at DoubleTree by Hilton Austin - University Area, responded to this review, December 14, 2012
Thank you for your kind review. We are pleased you enjoyed your stay and were able to provide a great location for the Thanksgiving game. Hope to see you again during your next game day stay!

Shay Bourgeois, Front Office Manager 512-479-4000
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Tel Aviv, Israel
Level Contributor
55 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed November 22, 2012

I visited Austin for an academic conference at the AT&T conference center. Since the room type we wanted was not available at the conference center's hotel, we booked at DoubleTree University Area.
The hotel itself is good. Clean and comfort rooms, large bathroom, nice service at reception. We had the business package which included wifi access.
One problem was that there was no safe in the room.

If you plan to stay there while attending a conference at the university, note that the hotel may not be in a walking distance from the university conference center on warm weather. There are a few hills to pass on the way as well.

  • Stayed October 2012, traveled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Yotam H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
socialmediacoord, Front Office Manager at DoubleTree by Hilton Austin - University Area, responded to this review, December 14, 2012
Thank you for taking the time to write a review about our hotel. I am glad to hear you enjoyed our clean and comfortable rooms, and our friendly staff. I am sorry we were not able to provide a safe for you during your stay, but we will be adding in-room safes this coming year. We hope to see you again soon, if your plans bring you back to the Austin area.

Shay Bourgeois, Front Office Manager 512-479-4000
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The Woodlands, TX
Level Contributor
89 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed November 10, 2012

We stayed here during UT Family Weekend and were not disappointed. This is the second time we stayed here in the last couple of months. The service here is excellent, including the housekeeping service to the front desk to the wait staff in the restaurant. Our room was on the 6th floor this time with a view of the campus. Road noise was not an issue. Slept like a baby!! One of the nice things we discovered was on Friday afternoon. We had already parked the car on campus and were able to hop the intercampus UT bus and be taken to the ball fields which are 5 minutes from the hotel. Had a nice walk to the hotel, checked in, and then walked back to the bus line and caught the bus back to campus. This is a nice hotel and the price can't be beat for the level of cleanliness and service that you get. Parking is free too so no paying hefty prices on top of your hefty hotel bill. This is our first choice when staying here for visits with our son at UT.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ILuvtotravel48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
socialmediacoord, Guest Relations Manager at DoubleTree by Hilton Austin - University Area, responded to this review, December 7, 2012
Thank you for reviewing our hotels and I am happy to hear your comments about our excellent service. I have shared your comments with the staff, and we look forward to your next visit while you are in Austin visiting your son. Shay Bourgeois, Front Office Manager 512-479-4000
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Austin - University Area

Property: DoubleTree by Hilton Austin - University Area
Address: 1617 N Interstate 35, Austin, TX 78702-1005
Phone Number:
Location: United States > Texas > Austin > East Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #48 of 201 Hotels in Austin
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Austin - University Area 3.5*
Number of rooms: 149
Official Description (provided by the hotel):
DoubleTree by Hilton Hotel Austin - University Area provides homelike warmth, less than a mile from downtown Austin. Our hotel is across the street from the University of Texas and the Frank Erwin Center. The most centrally located hotel in Austin, we're only four blocks from the Texas State Capitol and within easy reach of many Austin attractions, including Austin's famed 6th Street. ... more   less 
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Also Known As:
Doubletree Austin - University Area Hotel Austin
Doubletree Hotel Austin
Doubletree University Area

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