Hotel nicely located for business in Austin. Comfortable, well-appointed room, prompt room service, Friendly, accommodating staff and great service all around. Will definitely stay again when traveling to Austin.
- Free Wifi
- Breakfast included
Would have been a nice stay if I had not had my Kindle fire HDX 7" stolen from conference area. No report made with me, no manager ever sent to speak with me. Watch your back. Always fill out a police report if you experience a theft. Know your serial registration numbers on belongings just in case.
I actually loved my stay here. My room was huge, fridge, coffee pot, microwave, huge bathroom. No complaints here. Oh, did I mention they have PARKING! Staff was very friendly and helpful. you definitely get your money's worth. I actually cancelled my stay at another fancier hotel because my stay here was so great. Love the amount of space to do work in the room!
Christina M - Thank you for posting about your experience here at the DoubleTree Suites by Hilton Austin. We hope to see you again the next time your travels bring you to ATX.
The hotel is fresh and updated the rooms are divided for you to have guest and not feel like they are invading your privacy, the balcony was great, good view of the city, and service we got was excellent. They make the best omelets.
It's becoming hard to find full service hotels. While you can find less expensive places to stay, sometimes you need more, but not at Four Seasons or Driskill prices. This hotel provided valet parking, a full service restaurant, and a full service bar. I was in Austin for a legal matter at the federal courthouse. I needed a place to decompress. This hotel fit the bill. The staff was friendly without being cloying. It's close to dining options, the Capital, and Austin hospitals. Cons: queen size bed does not seem like a true queen, lumpy pillows. Website said you'd have to pay for wifi, I was able to access free AT&T wifi. If you're a Hilton Honors member, HHilton wifi is free. I did not have high enough Hilton status for the freebie.
The staff was very helpful and courteous from the moment we arrived, in our swimming clothes and cooler, to the moment we left. We felt safe at all times and the room was clean, and super comfortable.