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DoubleTree Suites by Hilton - Austin
Ranked #28 of 203 Hotels in Austin
Certificate of Excellence
Reviewed May 5, 2014

I stayed for about a week in this hotel for a business trip. I had only previously stayed in downtown Austin and was not sure what the area was like up this far.

I found the hotel to be excellent, the rooms were large, clean, well appointed and the bedroom was separate from the lounge.

The staff were very friendly and professional.

For diner or entertainment you need to walk towards downtown which is about a 15 minute walk on which we felt safe. The location is not great if you want to be amongst the nightlife, however for business its great. the University of texas is very close if you have work there as well.

I would stay here with my family. I was really suprised by how solid this hotel is for a business trip.

There is a fine Chilli House nearby - the texas chilli parlour at which we had a great time - worth checking out if you like beer and chilli

  • Stayed: April 2014, traveled on business
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Thank scog1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTreeSuitesAUS, Sales Coordinator at DoubleTree Suites by Hilton - Austin, responded to this reviewResponded June 11, 2014

Dear scog1,
It was a pleasure to welcome you to our hotel during your stay! We are elated you found our accommodations excellent as well as the surrounding area. I believe our hotel is in the perfect location – close to the entertainment district but far enough away to allow for relaxation during vacation or business. We certainly hope you are able to visit us soon, we would love to welcome you back!
Sincerely
Halie Hatch
Halie.hatch@hilton.com

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796 - 802 of 1,070 reviews

Reviewed May 5, 2014

The Double Tree Hilton in Austin (15th street) near the State Capitol is an excellent hotel. Staff members are friendly, knowledgeable, and helpful. The hotel service is prompt. Every part of the hotel is clean and fresh - even the elevators and hallways. I highly recommend this hotel.

  • Stayed: May 2014, traveled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Joann F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTreeSuitesAUS, Sales Coordinator at DoubleTree Suites by Hilton - Austin, responded to this reviewResponded June 11, 2014

Dear Joann F,
Thank you so much for your recommendation, all of our team members sincerely appreciate it. We strive to create a rewarding experience for all our guests- from service to cleanliness. It seems we have done just that in your case. Please stop by again soon, we would love to have you!
Sincerely,
Halie Hatch
Halie.hatch@hilton.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 1, 2014

Had a great stay at this hotel.The front desk was outstandingly friendly and helpful. Spotlessly clean, great variety of pillows, great Hilton beds, and a true 2 room suite. Close to the Texas Capital building and not far from the History museum, it is between the UT campus and 6th street and quieter than staying next to either of those. It is easy to drive down 15th street to access I-35 in either direction. Highly recommend if you want a quieter location.

  • Stayed: May 2014, traveled on business
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Thank ms mg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Halie H, Sales Coordinator at DoubleTree Suites by Hilton - Austin, responded to this reviewResponded May 5, 2014

Dear ms mg,
Thank you for your review and for recently staying with us. We are glad to hear you were able to thoroughly enjoy our hotel and the convenient location. We are close enough to the heart of downtown, yet far enough to enjoy some peace and quiet. Our team members are proud to hear of the great service we provided, as we try to make that a reality for all our guests. We would love to have you back should you find yourself in Austin again!
Sincerely,
Halie Hatch
Halie.hatch@hilton.com

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Reviewed May 1, 2014

room size is great for family of four and included a kitchenette that was nice as well. Downtown hotel so the streets are noisy at night but that is not the hotel's fault. Check in staff was stuffy but valets were great. Did not dine at the hotel. overall did not meet expectation for price.

  • Stayed: April 2014, traveled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Curt K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Halie H, Sales Coordinator at DoubleTree Suites by Hilton - Austin, responded to this reviewResponded May 5, 2014

Dear Curt K,
Thank you for taking a moment to leave your feedback on your recent stay. We are happy you and your family chose to stay with us. Our suites are very spacious and the separate living room and bedroom provide ample room for relaxing for the whole family! We would love opportunity to exceed your expectations should you return to Austin.
Sincerely,
Halie Hatch

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Reviewed May 1, 2014

I am very pleased with my hotel stay and the professional manner that your staff brings my stay with easy and comfort. The staff is very friendly and make my trip more enjoyable to stay in the future....Thank You, Trevino

  • Stayed: April 2014, traveled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Enda T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Halie H, Sales Coordinator at DoubleTree Suites by Hilton - Austin, responded to this reviewResponded May 2, 2014

Dear Enda T,
Thank you for taking the time to write this wonderful review of our hotel! I am thrilled to hear you able to fully enjoy everything The DoubleTree Suites by Hilton Austin has to offer. Our staff is humbled by your kind words; it was our pleasure to help create an enjoyable stay. We look forward to your return on your next trip to Austin!
Sincerely,
Halie Hatch
Halie.hatch@hilton.com

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Reviewed April 30, 2014

this hotel was nice, the staff were very helpful , the pool area is small. the breakfast buffet was good but pricey. it was conventienly located. close to the university of texas campus highly recommend kearney lane for breakfast

  • Stayed: April 2014, traveled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank Kimberly B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Halie H, Sales Coordinator at DoubleTree Suites by Hilton - Austin, responded to this reviewResponded May 2, 2014

Dear Kimberly B,

Many thanks for taking the time to leave your comments about your stay. It is wonderful to know that you enjoyed your time while visiting Austin. Our hotel has wonderful amenities to take advantage of and we are so happy that we could accommodate all of your needs. I agree, we are conveniently situated to the University of Texas, The Capitol, and the entertainment district. We have a complimentary shuttle that can take you within a two mile radius of our hotel, and is a perfect option for our guests to utilize. We appreciate you choosing to stay with us, and we would be delighted to welcome you back!

Sincerely,
Halie Hatch
Halie.hatch@hilton.com

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Reviewed April 28, 2014

I highly recommend this hotel; as the staff in every aspect were friendly, efficient, courteous and helpful at all time. Yes, everyone! I would love to return to Austin as the hotel was a huge part of the experience.

  • Stayed: April 2014, traveled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Pamela B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Halie H, Sales Coordinator at DoubleTree Suites by Hilton - Austin, responded to this reviewResponded May 2, 2014

Dear Pamela B,

Thank you for taking the time to share your review with the Tripadvisor community. We are elated to hear we were a contributing factor in a memorable trip to Austin. Thank you for your recommendation of our hotel, we sincerely appreciate it. We look forward to welcoming you back on your next visit!

Sincerely,
Halie Hatch
Halie.hatch@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree Suites by Hilton - Austin

Address: 303 W 15th St, Austin, TX 78701-1622
Phone Number:
Location: United States > Texas > Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Romantic Hotel in Austin
#18 Business Hotel in Austin
Price Range: $212 - $459 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Suites by Hilton - Austin 3.5*
Number of rooms: 188
Official Description (provided by the hotel):
Welcome to the DoubleTree Suites by Hilton Hotel Austin. Enjoy a warm greeting with a freshly baked chocolate chip cookie at this comfortable hotel. Among Austin, Texas hotels, this DoubleTree hotel places you in the downtown business district and within minutes of all that the city has to offer. Walk to the University of Texas and the Texas State Capitol from our Austin, Texas hotel, which is 11 miles from Austin Bergstrom International Airport. Visit the Sixth Street Entertainment District, Barton Springs Pool, or explore the area around this Austin hotel with our complimentary shuttle service. Corporate guests are in easy reach of many regional and national companies, the Austin Convention Center and favorite local restaurants and nightlife. Retreat to a spacious suite at the DoubleTree Suites Hotel Austin. All of our suites offer separate kitchens, living areas and private bedrooms in sophisticated surroundings. Upgrade to a two-bedroom suite, Penthouse or Executive suite for a wrap-around rooftop balcony with breathtaking city views. Host a meeting or event in this downtown Austin hotel's 5,000 sq. ft. function space, including the beautiful Rose Garden Terrace. Let our professional staff assist you from planning to execution. Stay fit in our fitness center, or relax in our heated, outdoor pool and patio deck. Savor delicious American or Southwestern cuisine in our 15th Street Cafe, open for breakfast, lunch and dinner, and then retire to our popular 15th Street Lounge. Book your stay at our Austin, Texas hotel and experience true Texas hospitality. ... more   less 
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Also Known As:
Doubletree Suites By Hilton - Austin Hotel Austin
Doubletree Hotel Austin
Doubletree Austin

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