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“Beautiful property”

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DoubleTree Suites by Hilton - Austin
Ranked #24 of 202 Hotels in Austin
Certificate of Excellence
The Woodlands, Texas
Level 6 Contributor
116 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“Beautiful property”
Reviewed May 9, 2013 via mobile

We walked in at 9:30 without a reservation. The doorman and the reception staff were very welcoming. We got a beautiful suite on the twelfth floor with a large bedroom, living room, and bathroom as well as a kitchenette and a dinette/desk area. I would have given this a 5 for the room but the refrigerator was loud. The beds were super comfy, lots if pillows, soft towels. Will definitely stay here again.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HoustonLibrarian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lee B, Sales Coordinator at DoubleTree Suites by Hilton - Austin, responded to this review, May 20, 2013
Dear HoustonLibrarian,

I’m glad our suite was comfortable and the service was warm and welcoming, but unfortunate you had issues with your refrigerator. I will relay your comments to our Engineering Director so he can address this concern with his team.

Thank you for the feedback. If you’re ever in the Austin area again please give us a call. We’d love to have you back to experience a noise free frig!

Warm Regards,

Lee Bortner
Sales Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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995 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (109)
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English first
Houston
Level 4 Contributor
38 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed May 8, 2013

Super nice hotel with an affordable price. Can't say enough nice things. The cookies are AWESOME, too! We had a two queen suite with separate living area and kitchenette. Walked to the Capital and could leave the car parked there. The only drawback is parking underground with a crew cab pickup. VERY tight but the valet parking attendant helped us! Highly recommend.

Room Tip: We did not have a view of the Capital. Didn't want to pay the price difference. Just didn't...
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  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ackHouston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mississippi
Level 3 Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed May 7, 2013

The location is good if you are there to visit UT but better areas to book for pleasure travel. The room was extremely nice. I just wasn't pleased with location .it a nice older building that's been renovated but closer to nightlife and shopping areas would have been better

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Samlamb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland
Level 4 Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 7, 2013

I went to Austin with a group of 16 girls. We had two of the two bedroom suites and two of the one bedroom suites. All of the rooms were very clean, comfortable, and quiet. The hotel is located right by the capital, which you can see from your room. The shuttle service is a nice plus and took us to most of the places we wanted to go. There was no free breakfast with our rooms but food at the hotel is good and there is a Starbucks about two blocks away.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bolt17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
texas
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 7, 2013

I had a corner room on the 11th floor that was great. Very large bedroom with separate sitting area and separate kitchen area with full size refrigerator, micromave and coffee maker. The downtown location is very convenient to everything. Hotel was very clean and comfortable.

Room Tip: Ask for a corner room.
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  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank risingofthemoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
the woodlands, United States
1 review
Reviewed May 3, 2013

Stay away.parking garage is a mess. Receptionist was on phone and then talking to staff instead of taking care of guest. The facilities are dated. Needs renovation badly. The elevator is old. Overall does not meet Doubletree brand.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank D V Satya G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lee B, Sales Coordinator at DoubleTree Suites by Hilton - Austin, responded to this review, May 20, 2013
Dear D V Sayta G,

Your feedback is appreciated and I will relay your concerns to hotel management.

Warm Regards,

Lee Bortner
Sales Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Angels Camp, California
Level 5 Contributor
38 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed May 2, 2013

I have visited this particular property four times in the last three years, and I will be returning this July. Every time I visit, I am greeted by helpful employees, smiling faces and superb facilities.

The hotel recently underwent a remodel which updated the outdated 80's look that was going on. The rooms defiantly live up to the Hilton standard and most rooms have an excellent view of the city that can be taken in from your private balcony.

The parking garage is a crazy mess. It almost seems like it was added after the fact. It is cramped with small, awkward, and inconsistent spaces and a nearly impossible means of navigation. Avoid it if possible.

Room Tip: Higher floors have amazing views, but beware of slow elevators.
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  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lee B, Sales Coordinator at DoubleTree Suites by Hilton - Austin, responded to this review, May 3, 2013
Dear David W,

Thank you for your loyalty and glad to hear you experience a warm environment and quality service during your stays with us. We’ll see you soon in July and we look forward to having you with us again!
Till then, safe travels,

Warm Regards,

Lee Bortner
Sales Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree Suites by Hilton - Austin

Property: DoubleTree Suites by Hilton - Austin
Address: 303 W 15th St, Austin, TX 78701-1622
Phone Number:
Location: United States > Texas > Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Romantic Hotel in Austin
#18 Business Hotel in Austin
#21 Family Hotel in Austin
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree Suites by Hilton - Austin 3.5*
Number of rooms: 188
Official Description (provided by the hotel):
Welcome to the DoubleTree Suites by Hilton Hotel Austin. Enjoy a warm greeting with a freshly baked chocolate chip cookie at this comfortable hotel. Among Austin, Texas hotels, this DoubleTree hotel places you in the downtown business district and within minutes of all that the city has to offer. Walk to the University of Texas and the Texas State Capitol from our Austin, Texas hotel, which is 11 miles from Austin Bergstrom International Airport. Visit the Sixth Street Entertainment District, Barton Springs Pool, or explore the area around this Austin hotel with our complimentary shuttle service. Corporate guests are in easy reach of many regional and national companies, the Austin Convention Center and favorite local restaurants and nightlife. Retreat to a spacious suite at the DoubleTree Suites Hotel Austin. All of our suites offer separate kitchens, living areas and private bedrooms in sophisticated surroundings. Upgrade to a two-bedroom suite, Penthouse or Executive suite for a wrap-around rooftop balcony with breathtaking city views. Host a meeting or event in this downtown Austin hotel's 5,000 sq. ft. function space, including the beautiful Rose Garden Terrace. Let our professional staff assist you from planning to execution. Stay fit in our fitness center, or relax in our heated, outdoor pool and patio deck. Savor delicious American or Southwestern cuisine in our 15th Street Cafe, open for breakfast, lunch and dinner, and then retire to our popular 15th Street Lounge. Book your stay at our Austin, Texas hotel and experience true Texas hospitality. ... more   less 
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Also Known As:
Doubletree Suites By Hilton - Austin Hotel Austin
Doubletree Hotel Austin
Doubletree Austin

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