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Embassy Suites by Hilton Austin Arboretum
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Reviews (990)
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All reviewstwo swansevening receptionmade to order breakfasthappy hourgreat hotelstarbucks coffeecomplimentary breakfastliving roomrestaurants and shoppingindoor poollobby areabusiness tripwhole foodswould stay here againnice breakfastfront desk staffnice stay
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620 - 625 of 990 reviews
Reviewed June 27, 2014

The furnishings, service, appearance, breakfast were excellent. No noise. Great breakfast...omelets and melt in your mouth pancakes, Starbucks coffee, fresh fruit, oatmeal, and more... It was a restful stay and very enjoyable. Loved location away from downtown and I35 traffic.

  • Stayed: June 2014, traveled as a couple
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Review collected in partnership with Embassy Suites Hotels
Thank Lmartyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul D, General Manager at Embassy Suites by Hilton Austin Arboretum, responded to this reviewResponded June 29, 2014

Lmartyn,
Thank you for taking the time to write such a wonderful review! I am pleased to read that so many aspects of the hotel worked well for you. We look forward to your next visit to Austin!
Thank you
Paul Davis
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 24, 2014

Staying with a group on business travel, the Embassy Suites Arboretum was perfectly located near restaurants and shopping within walking distance or a short drive. The lobby is welcoming especially with the magnificent swans. There are multiple sitting areas allowing for large groups to sit and visit. The design of the hotel with a center atrium provides for little to no noise invading your room. The rooms are very spacious and comfortable. The AC unit is a bit loud but closing the door to the bedroom acted as a good muffler.

  • Stayed: June 2014, traveled on business
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1  Thank corgipooh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul D, General Manager at Embassy Suites by Hilton Austin Arboretum, responded to this reviewResponded June 26, 2014

corgipooh,
Thank you very much for taking the time to write such a nice review! I am glad that the location of the hotel was perfect for you and that you were able to enjoy the layout of the hotel and your suite. We look forward to seeing you when you come back to visit for vacation!
Thank you
Paul Davis
General Manager.

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Reviewed June 23, 2014

Stayed 4 nights. What I like are:
Its location - tuck away on a quiet street yet so close to a plethora of fine restaurants and great shopping.
Its complimentary breakfast and evening reception - what a way to start the day with made-to-order omelets and relax with a drink or two with my husband before dinner. During breakfast they even have a staff walking around and ask if everything is O.K.
its room features - 2 desks, one in living room and another one in bedroom, work perfect for both of us. The outlets installed in the base of the lamp make recharging of all my i-products so very convenient. Bed is also comfortable.
Its Swans - unique and lovely to watch.
The only suggestion is its decor and furniture may need some updating. The couch in the living room is too soft, bad for the back when watching TV.
Overall, It's been a good stay and I truly love its location.

Room Tip: Because of the open atrium, ask for a room in the upper floors if you prefer a quiet room.
  • Stayed: March 2014, traveled as a couple
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1  Thank fountainhongkong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul D, General Manager at Embassy Suites by Hilton Austin Arboretum, responded to this reviewResponded June 24, 2014

fountainhongkong,
Thank you for the very nice review of our hotel! I am glad the location of the hotel worked well for you and that you were able to enjoy our complimentary breakfast and evening reception. I will take note of your comments about the furniture in your room. We look forward to your next visit to Austin!
Thank you
Paul Davis
General Manager

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Reviewed June 23, 2014

The Embassy Suites at the Arboretum in Austin is close to restaurants, shopping, and major transportation arteries. The hotel is clean and quiet, and the staff is friendly and helpful. Also, the free made to order breakfast and afternoon happy hour add to the value. The atrium is lovely and has the added bonus of two royal swans floating in the pond. I highly recommend this hotel to any traveler coming to the Austin area.

  • Stayed: June 2014, traveled as a couple
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Thank mccayk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul D, General Manager at Embassy Suites by Hilton Austin Arboretum, responded to this reviewResponded June 24, 2014

Mccayk,
Thank you very much for the nice review! I am pleased that the location of the hotel worked well for you and that you enjoyed our complimetary made to order breakfast and evening reception. I also appreciate your recognizing the friendlines of our wonderful team of associates. Butch, Sundance and the rest of our team look forward to your next visit!
Thank you
Paul Davis
General Manager

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Reviewed June 16, 2014

The hotel lobby and reception area was very nice. Very nice clean rooms, breakfast was wonderful, pool and reception every evening was enjoyable. Employees were very nice and helpful. I would definitely stay here again.

  • Stayed: June 2014, traveled on business
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Review collected in partnership with Embassy Suites Hotels
Thank Leann T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul D, General Manager at Embassy Suites by Hilton Austin Arboretum, responded to this reviewResponded June 18, 2014

Leann T.
Thank you for the 5 star review! I am glad you were able to make use of all aspects of our hotel from the pool, to breakfast to the evening reception. Thank you as well for recognizing the great team of associates we have here at the hotel. We look forward to your next visit!
Thank you
Paul Davis
General Manager

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