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Embassy Suites by Hilton Austin Arboretum
Ranked #33 of 201 Hotels in Austin
Certificate of Excellence
Reviewed August 5, 2013

We've stayed at several Embassy Suites hotels in various states and we've always been pleased. When we visit Austin, we always stay at the Embassy Suites Arboretum. The staff is friendly and helpful and the hotel is clean and comfortable. The guest reception every evening lasts 2 hours and has snacks and free drinks. For breakfast, you can choose from a buffet or have a breakfast made to order. Can't beat it!

  • Stayed: July 2013, traveled as a couple
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Review collected in partnership with Embassy Suites Hotels
Thank Carol M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul D, General Manager at Embassy Suites by Hilton Austin Arboretum, responded to this reviewResponded August 6, 2013

Carol M.
Thank you for the nice review. I am glad you were able to enjoy our complimentary cooked to order breakfast and evening reception! We look forward to your next visit.
Thank you
Paul

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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682 - 688 of 908 reviews

Reviewed August 2, 2013 via mobile

We stayed at this hotel July 28 to August 2, 2013. Check-in was delayed because the hotel claimed it had 100 rooms checking out and another 125 checking in. Because we had somewhere to be that evening, we really pushed for a room and got one around 3:30. The rooms were standard for Embassy Suites, clean and quiet. No issues with free breakfast. unlike other Embassy Suites we have stayed at, the free happy hour featured name brand liqour and beer instead of unknown brands. Overall, a pleasant stay.

  • Stayed: July 2013
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Thank SpartyJill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul D, General Manager at Embassy Suites by Hilton Austin Arboretum, responded to this reviewResponded August 5, 2013

SpartyJill,
Thank you for the very nice review! I am pleased you had an enjoyable stay.
Thank you
Paul

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 29, 2013

So many positives- location, breakfast, swans, service, comfortable and clean room. Also, extras like happy hour drinks and snacks, flexible check in/out times to top it all off. We got a great $107 per night price on hotel.com and it was worth a lot more than that so we are super pleased. I will say the great prices obviously attracted a lot of folks as they were full! Lobby was packed with kiddos running around like banshees so be careful if your looking for a quiet place to sit and relax in the common areas.

Besides that we loved it and would definitely stay again. Well done Embassy Arboretum!

Stayed: July 2013, traveled as a couple
Thank Shobeone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul D, General Manager at Embassy Suites by Hilton Austin Arboretum, responded to this reviewResponded August 5, 2013

Shobeone,
Thank you for the enthusiastic endorsement! I am glad you got to enjoy the full experience of our hotel. We look forward to seeing you in the future.
Thank you
Paul

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 28, 2013

Great hotel with a great staff and great offerings from the managers' reception to the complimentary breakfast. The staff always greets me with a smile and sometimes a good story or two. The location is very convenient to where I work as well as to restaurants, movies, and other attractions.

  • Stayed: July 2013, traveled on business
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Review collected in partnership with Embassy Suites Hotels
Thank Chris K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul D, General Manager at Embassy Suites by Hilton Austin Arboretum, responded to this reviewResponded August 5, 2013

Chris K,
Thank you for the nice review. I am pleased you recognized our wonderful staff as well as the great complimentary cooked to order breakfast and evening reception! We look forward to seeing you again in the future.
Thank you
Paul

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 27, 2013

We really enjoy staying at the Embassy Suites. The one located in Austin is beautiful with the fish ponds and colorful fish swimming in the downstairs area. We like having the two rooms, so when company came we were not sitting on a bed but had the living area to visit. The breakfast included in the stay was excellent. Embassy Suites is the way to go when getting a hotel room.

  • Stayed: August 2012, traveled as a couple
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Thank Stardove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul D, General Manager at Embassy Suites by Hilton Austin Arboretum, responded to this reviewResponded August 5, 2013

Stardove,
Thank you for the nice review. I am glad you enjoyed breakfast and the convenience of our two room suites! We look forward to your next visit.
Thank you
Paul

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 18, 2013

I was in town for business but brought my family specifically because I was going to stay at an Embassy Suites. Staff was wonderful, they were always tending to everyone; front desk, reception, pool, breakfast, housekeeping, everyone was extremely pleasant and very attentive. Nice that cocktail hour is on the weekends too, most hotels if they have it is only M-F. Breakfast is much better than other free ones, again, as busy as it was on a Sunday morning, staff was quick to help. Room was perfect, plenty of room. Location is great, easy access to everything. Don't deter just because it's not downtown, I actually like this one better than Town Lake, seemed newer. For everything you get, and the quality, I'll stay here again.

  • Stayed: July 2013, traveled with family
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Review collected in partnership with Embassy Suites Hotels
Thank Tricia R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul D, General Manager at Embassy Suites by Hilton Austin Arboretum, responded to this reviewResponded July 26, 2013

Tricia R,
Thank you for the very nice review. I am pleased to see you recognize our great staff and the great value that Embassy Suites Arboretum offers. We look forward to your next stay!
Thank you
Paul

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 16, 2013

Loved the hotel, great location that is near many restaurants, shopping and freeway. About 20 minutes from downtown. Breakfast was great. Lobby was beautiful with two live swans in the fountain area. I would recommend staying at this location.

  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Embassy Suites Hotels
Thank Lisa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul D, General Manager at Embassy Suites by Hilton Austin Arboretum, responded to this reviewResponded July 26, 2013

Lisa C,
Thank you for such a nice endorsement! I am pleased you enjoyed your stay. We look forward to your next visit.
Thank you
Paul

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Austin Arboretum

Address: 9505 Stonelake Blvd, Austin, TX 78759-6532
Phone Number:
Location: United States > Texas > Austin > Northwest Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Family Hotel in Austin
#28 Business Hotel in Austin
#31 Romantic Hotel in Austin
Price Range: $138 - $281 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Austin Arboretum 3.5*
Number of rooms: 150
Official Description (provided by the hotel):
Embassy Suites Austin - Arboretum, is just a short drive from downtown Austin and within walking distance of the Austin Arboretum's shops and restaurants. Located 20 minutes from the Austin-Bergstrom International Airport, our Austin Arboretum hotel is close to dining, the business district and the Austin technology hub near Charles Schwab, IBM and Microsoft. ... more   less 
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Also Known As:
Embassy Suites Hotel Austin
Embassy Suites Austin
Arboretum Austin Embassy Suites
Austin Embassy Suites

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