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“Another very good Embassy Suites” 4 of 5 bubbles
Review of Embassy Suites by Hilton Austin Arboretum

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Embassy Suites by Hilton Austin Arboretum
Ranked #32 of 197 Hotels in Austin
Central TX
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Another very good Embassy Suites”
4 of 5 bubbles Reviewed June 12, 2012

If you've ever stayed at an Embassy Suites you know what to expect, and this one delivered as well. Love the atrium and custom cooked breakfast at a decent price point. Nice pool and exercise room too. Excellent location, especially for families.

  • Stayed June 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank RJC1967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
connorysh, Manager at Embassy Suites by Hilton Austin Arboretum, responded to this review, June 15, 2012
Thank you for taking the time to share your experiences at Embassy Suites Austin - Arboretum. Glad you found everything to your liking.

Hope to see you again soon.

Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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824 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Ingleside, Texas
1 review
5 of 5 bubbles Reviewed June 11, 2012

Friendly staff, very polite. Room and bathroom very clean. Great towels!!!!! Cleaned fitness area in detail. Provided free earphones if you need a pair and even a toothbrush. Breakfast cook and bartender who handled the eve reception were very accomodating. The swans, Butch and Sundance, truely make the place special!!!!

  • Stayed June 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank lport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roanoke, Virginia
Level Contributor
60 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed June 3, 2012 via mobile

This is our second stay. We had a good experience last year so headed back. Great breakfast and evening reception. We have stayed her several days each time and so far no issues. Near the Domain for shopping. They also have a courtesy van.

  • Stayed June 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 2travelforever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
connorysh, Manager at Embassy Suites by Hilton Austin Arboretum, responded to this review, June 4, 2012
Thanks for coming back again and of course taking the time to write about your stay at Embassy Suites Austin - Arboretum.

We look forward to seeing you again.

Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mobile, Alabama
Level Contributor
124 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 bubbles Reviewed June 2, 2012

This was the second time I have stayed in this location. I like it because it is away from the noise and congestion of downtown Austin and Sixth Street, but within a short drive of all the attractions. The rooms are clean, very large and the free cooked-to-order breakfasts are better than what is available in most restaurants. Daily newspapers are complimentary as well. The two swans (Butch & Sundance) swimming in the lobby adds a touch of class.

The room has large-screen HD televisions in both the living room and the living room, a work desk with free internet and a wet bar with refrigerator and microwave oven. The bed was very comfortable and the hotel very quiet in the evenings. For the shoppers, there is a mall practically across the street and several others nearby. I highly recommend this hotel when traveling through Austin.

Room Tip: The higher floors offer a bit more quiet as they are farther fro mthe pool and the restaurant/bar ar...
See more room tips
  • Stayed May 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank aggieband
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
connorysh, Manager at Embassy Suites by Hilton Austin Arboretum, responded to this review, June 4, 2012
Thank you for coming back to stay with us again at Embassy Suites Austin-Arboretum. We are very appreciative that you also took the time out of your day to write about your most recent visit with us. Glad we pleased you in all aspects and look forward to your third visit and more.

Thank you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colorado Springs, Colorado
Level Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed May 3, 2012

We were visiting family in north Austin and sought out an Embassy Suites because they are typically reliable for giving a good night's sleep and a full breakfast. The Arboretum ES met all of our expectations and we'll be back next time we're visiting that side of Austin. It appeared to be recently renovated, and everything was in great condition. The service at the front desk, and at the reception and breakfast was top notch.

I like the openness and brightness of the courtyard layouts in many of the Embassies, but they can be loud at times. There were many kids staying during our visit (sports teams) and they look at the square layout as a track. The ES staff was quick to stop them and quiet them down, but if you are looking for a quiet escape from kids then it might not be perfect.

Also, this is pretty far from the Austin downtown scene. It's a good 30 minutes to the airport and downtown, and even more if you are travelling during Austin's nightmare rush hours. We were there for a family wedding at Lake Travis and to race the Austin 10/20 so it was a perfect location for us. We'll be back.

  • Stayed April 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ten_Hi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
connorysh, Manager at Embassy Suites by Hilton Austin Arboretum, responded to this review, May 8, 2012
Thank you for taking time out of your busy day to share your recent experiences at Embassy Suites Austin - Arboretum. We pride ourselves on delivering great customer service and feel great when its recognized. We think we have a special group of people who work here.

Thanks again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Blythewood, South Carolina
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed May 2, 2012

My husband and I recently spent a weekend at the Embassy Suites Arboretum in Austin, Texas, having found no hotel availability in the downtown area. We found it to be a pleasant launch point for fun in the city. Our room was quiet, comfortable, and spacious, and the staff was helpful with driving directions. There were many options at the cooked-to-order breakfast. The hotel seems to be very popular with families. It is a 15-minute drive to the intersection of 6th and Congress, the epicenter of the Austin entertainment scene, so make sure you have a designated driver if you're planning to hit the bars and clubs. If I were returning to Austin, I would try to stay downtown, but if you don't mind the drive, the Embassy Suites Arboretum is a fine choice.

  • Stayed April 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank kvonkeller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed April 19, 2012

This Embassy Suites was recently remodeled. It has a lovely lobby with two live swans swimming in a pool. We booked this hotel room at the last minute through Expedia and received a wonderful rate. The room was spacious and the bed was very comfortable with soft white bedding and several pillows with a choice of thicknesses. The bathroom was adequate and clean. The breakfast was quite nice with made-to-order omelets as well as a full array of eggs, breakfast meats, potatoes, French toast, hot oatmeal, yogurts, cereals, pastries, fruit, etc. There are plenty of tables to accommodate guests.
There is a very nice swimming pool (for humans!) and workout facility. There is an odor of chlorine (I'm assuming from the pool) when you walk into the hotel. Also, there are two elevators and no stairs for guests. We arrived about 9:30 in the evening and had to wait for awhile to get to our second floor room.
The staff was friendly and helpful.

  • Stayed April 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank xtentx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
connorysh, Manager at Embassy Suites by Hilton Austin Arboretum, responded to this review, May 1, 2012
All of us at Embassy Suites Austin-Arboretum would like to thank you for the kind words you shared regarding your recent stay with us. We pride ourselves on customer service and feel its great when recognized by our guests.

Look forward to welcoming you back on your next visit with us.

See you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Austin Arboretum

Property: Embassy Suites by Hilton Austin Arboretum
Address: 9505 Stonelake Boulevard, Austin, TX 78759
Phone Number:
Location: United States > Texas > Austin > Northwest Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Family Hotel in Austin
#28 Business Hotel in Austin
#31 Romantic Hotel in Austin
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton Austin Arboretum 3.5*
Number of rooms: 150
Official Description (provided by the hotel):
Embassy Suites Austin - Arboretum, is just a short drive from downtown Austin and within walking distance of the Austin Arboretum's shops and restaurants. Located 20 minutes from the Austin-Bergstrom International Airport, our Austin Arboretum hotel is close to dining, the business district and the Austin technology hub near Charles Schwab, IBM and Microsoft. ... more   less 
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Also Known As:
Embassy Suites Hotel Austin
Embassy Suites Austin
Arboretum Austin Embassy Suites
Austin Embassy Suites

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