We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Dreamer62315027046
Memphis, Tennessee

Great location, newly renovated rooms

5.0 of 5 bubblesReviewed Feb 1, 2019
Despite a little noise and dust from the ongoing renovations, the newly renovated rooms were beautiful and pristine. The hotel staff was extremely friendly and accommodating. The complimentary breakfast was good with a nice selection. Location was central to everything we need and parked was ample and well-lit. The next time I am in Austin I will definitely choose this hotel again.
Date of stay: January 2019
Trip type: Traveled on business
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with Hampton
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BG Hermosura, Sales at Hampton Inn Austin NW near The Domain, responded to this review
Responded Jul 18, 2021
Thank you for taking the time to share your experience with us! I am very pleased that you had such a wonderful time with us here at the Hampton Inn. We strive to excellence in overall service and love that you found our staff to be so awesome! We definitely look forward to meeting with you the next time you're traveling to Austin!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nearby Hotels
5.2 miles from Hampton Inn Austin NW near The Domain
Free Wifi
Pool
8.9 miles from Hampton Inn Austin NW near The Domain
Free Wifi
Restaurant
9.0 miles from Hampton Inn Austin NW near The Domain
Free Wifi
Pool
9.5 miles from Hampton Inn Austin NW near The Domain
Free Wifi
Pool
Exterior
6.2 miles from Hampton Inn Austin NW near The Domain
Free Wifi
Free parking
Twilight
9.6 miles from Hampton Inn Austin NW near The Domain
Free Wifi
Pool
Austin Downtown Citizen M ADT
8.9 miles from Hampton Inn Austin NW near The Domain
Free Wifi
Pool
Reception
9.1 miles from Hampton Inn Austin NW near The Domain
Free Wifi
Pool
3.2 miles from Hampton Inn Austin NW near The Domain
Free Wifi
Free parking
View more hotels in Austin
Reviews (1,205)
Filter reviews
1,205 results
Traveler rating
745
292
102
35
31
Traveler type
Time of year
LanguageAll languages
More languages
Traveler rating
745
292
102
35
31
Show reviews that mention
All reviews complimentary breakfast easy access great stay comfortable room oatmeal would definitely stay here again domain accommodations rates elevator downtown freeway
Selected filters
Filter
Updating list...
147 - 152 of 1,205 reviews
Reviewed January 30, 2019 via mobile

We won’t be staying here anymore even though the staff members are upbeat and kind. There were just too many problems our last visit. We were locked out of our newly renovated room for at least 30 minutes. The locking mechanism on the door just wouldn’t work so they had to replace/fix while we sat in the hall. I couldn’t use a cyber key because the room number listed on my Hilton account was different than the room they switched us to on arrival. I called for a late checkout on Sunday only to find that they instead checked us out of our room, rendering our new set of keys useless. When I tried to call the front desk about the checkout notification, my room phone wouldn’t work. I called hotel from my cell phone. Front desk kindly ran us up a new set of keys. Like I said, staff is kind.
This is a small thing but when I checked in they gave us water bottles. We are supposed to get snacks also (small thing, I know). So I asked and front desk said they were running low but brought out a cardboard box from the back and let me pick. Also my husband usually gets ice for our room but complained he had to go floor to floor to find a working ice machine. Noisy construction also continued during weekend daytime, right above our room. I usually fill out the hotel surveys after a visit but I’ve yet to receive one. We travel a lot so I’d want to know if someone had a rough hotel stay. Sorry, I really really hate to post bad reviews.

Date of stay: January 2019
Trip type: Traveled as a couple
1  Thank Iliketoea
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BG Hermosura, Sales at Hampton Inn Austin NW near The Domain, responded to this reviewResponded July 18, 2021

We really do apologize for the inconvenience that you've experienced. I have shared your comments with the head of each department to make sure this doesn't happen again in the future.

Feedback like yours help us improve. We hope you give us a second chance when back in town to make it up to you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 30, 2019

Whenever in Austin, we try to stay at the Hampton Inn off Braker Lane because it's outside the traffic weirdness, but close enough to get to everything we need and it's right off Mopac (Hwy 1).

The hotel itself has just recently been undergoing renovations, so the carpets all smell new, the rooms feel fresh, bathrooms are well-appointed with great water pressure and lots of hot water!

If you need or want a bathroom, be sure to ask or specify that when making your reservation, as some rooms are "shower only." The bathrooms are brightly lit and come with just about everything you could need.

Lots of space in the room itself. Several outlets to charge your electronics, and don't forget the FREE wi-fi!

With all the hotels in Austin and most much more expensive, we could stay anywhere. We choose the Hampton Inn on Braker Lane because it's everything we want: clean, convenient, staffed with friendly front-desk people, and reasonably priced.

And, hey, it's walking distance to several restaurants. The Domain is just across the highway, too!

Room tip: Be sure to ask about a room with a bathtub if you need or want one. Not all rooms have them.
Date of stay: January 2019
  • Trip type: Traveled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Propellerhead76
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BG Hermosura, Sales at Hampton Inn Austin NW near The Domain, responded to this reviewResponded July 18, 2021

Thank you for taking the time to share your experience with us! I am very pleased that you had such a wonderful time with us here at the Hampton Inn. We strive to excellence in overall service and love that you found our staff to be so awesome! We definitely look forward to meeting with you the next time you're traveling to Austin!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 28, 2019

Hotel need be quite first, A party going on from 1 am till 4 am in hall way or next to us.I almost leave at 2 am from this hotel,
5 am I talk to front desk and they know which group.
Why I must write 200 characters??????????

Room tip: quieter first, I almost leave your hotel at 1 am. A party going on 1 to 4 am in hall way, a front desk know who is the group
Date of stay: January 2019
  • Trip type: Traveled on business
    • Rooms
    • Cleanliness
    • Service
Thank Peter H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BG Hermosura, Sales at Hampton Inn Austin NW near The Domain, responded to this reviewResponded July 18, 2021

We really do apologize for the inconvenience that you've experienced. I have shared your comments with the head of each department to make sure this doesn't happen again in the future.

Feedback like yours help us improve. We hope you give us a second chance when back in town to make it up to you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 26, 2019

I have stayed at this hotel several times and have been treated like a VIP on each visit. On my last trip the property was being refurbished, and although the work wasn't complete, everything I experienced there was clean and tastefully done. My room, and that of my friend, had already been upgraded and the decor was clean and fresh. The employees are friendly and helpful. I always enjoy my time at this Hilton Hampton Inn.

Date of stay: January 2019
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Meander05360514900
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BG Hermosura, Sales at Hampton Inn Austin NW near The Domain, responded to this reviewResponded July 18, 2021

We appreciate you taking the time to review us! We are glad that you had a positive experience. This review serves as an encouragement for the staff to keep up the good work. We definitely look forward to meeting with you the next time you're traveling to Austin!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 12, 2019 via mobile

Great new look! The newly renovated rooms are bright and inviting. The staff are friendly and helpful. Great new shades keep the light out when needed.Reasonable price for this type of hotel. Thanks for the stay!

Date of stay: January 2019
Trip type: Traveled with family
Thank rebeccasharon
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BG Hermosura, Sales at Hampton Inn Austin NW near The Domain, responded to this reviewResponded July 18, 2021

We appreciate you taking the time to review us! We are glad that you had a positive experience. This review serves as an encouragement for the staff to keep up the good work. We definitely look forward to meeting with you the next time you're traveling to Austin!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews