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Sightseer57626841832

Ok Stay

3.0 of 5 bubblesReviewed Dec 16, 2018
This a very old hotel and pretty worn down. It looks some remodeling is going on couple of says ago when stayed. Average breakfast. Great location.The firts thing I do when get my room is check the sheets and the bathroom, surprise... found pubic hair in the toilet seat and hair in the shower curtain. I always travel with clorox wipes, so had to do some cleaning....Sheets, passes the test!
Date of stay: December 2018
Trip type: Traveled on business
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Review collected in partnership with Hampton
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BG Hermosura, Sales at Hampton Inn Austin NW near The Domain, responded to this review
Responded Jul 18, 2021
We really do apologize for the inconvenience that you've experienced. I have shared your comments with the head of each department to make sure this doesn't happen again in the future.

Feedback like yours help us improve. We hope you give us a second chance when back in town to make it up to you.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (1,205)
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Reviewed December 9, 2018

Overall not bad close to many points of interest staff was great room was decent. The free breakfast was typical. Parking at night once you returned from the evening was not bad. I was impressed with the ability to get a quiet rest

Date of stay: December 2018
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank 171artd
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BG Hermosura, Sales at Hampton Inn Austin NW near The Domain, responded to this reviewResponded July 18, 2021

We appreciate you taking the time to review us! We are glad that you had a positive experience. This review serves as an encouragement for the staff to keep up the good work. We definitely look forward to meeting with you the next time you're traveling to Austin!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 4, 2018

Hampton is a good hotel. This one is under renovation so beware when booking as it was extremely loud and difficult to get rest. Only 1 elevator worked so it took quite a bit if time as well to get to your room.

Date of stay: December 2018
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Sightseer00822781260
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BG Hermosura, Sales at Hampton Inn Austin NW near The Domain, responded to this reviewResponded July 18, 2021

We really do apologize for the inconvenience that you've experienced. I have shared your comments with the head of each department to make sure this doesn't happen again in the future.

Feedback like yours help us improve. We hope you give us a second chance when back in town to make it up to you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 26, 2018

The Hampton Inn is home away from home. Now, we call this place "Our Place at the Hampton's" because we are treated so well that we feel pampered and appreciated. The staff is amazingly cordial, cheerful, and helpful. The rooms have always been spotless, and we get a first-rate cleaning service when we stay at the Hampton Inn. I rate this hotel five stars, as it is a five-star hotel without the ridiculous prices that some "fancy and luxury hotels", where I have stayed before, charge.

Date of stay: November 2018
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Sheri V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BG Hermosura, Sales at Hampton Inn Austin NW near The Domain, responded to this reviewResponded July 18, 2021

We appreciate you taking the time to review us! We are glad that you had a positive experience. This review serves as an encouragement for the staff to keep up the good work. We definitely look forward to meeting with you the next time you're traveling to Austin!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 18, 2018

Did not have any problems with my stay and would return back for any future stays. I was told hotel was getting a new look so will be looking better in the near future. Enjoyed the breakfast and the late check out option.

Date of stay: November 2018
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank NorthStar62267814075
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BG Hermosura, Sales at Hampton Inn Austin NW near The Domain, responded to this reviewResponded July 18, 2021

We appreciate you taking the time to review us! We are glad that you had a positive experience. This review serves as an encouragement for the staff to keep up the good work. We definitely look forward to meeting with you the next time you're traveling to Austin!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 14, 2018

The facility was great and the staff showed a high level of professionalism and courtesy. Would definitely recommend the Hampton Inn over more expensive hotels in the Austin area. Rooms are great. Location is close proximity to business, food and entertainment.

Date of stay: November 2018
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank D G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BG Hermosura, Sales at Hampton Inn Austin NW near The Domain, responded to this reviewResponded July 18, 2021

We appreciate you taking the time to review us! We are glad that you had a positive experience. This review serves as an encouragement for the staff to keep up the good work. We definitely look forward to meeting with you the next time you're traveling to Austin!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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