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“Outstanding Stay!”

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Hampton Inn Austin - Arboretum Northwest
Ranked #14 of 203 Hotels in Austin
Certificate of Excellence
Eustis, Florida
1 review
“Outstanding Stay!”
Reviewed December 1, 2011

We recently spent three nights at the Hampton Inn Austin - Arboretum Northwest and had an exceptionally great time there. The staff is just outstanding! Friendly, helpfull, competent and cheerful! They went out of their way to greet our pet (Brittany Spaniel) and made us feel very much at "home". The rooms and facility are extremely clean! First rate! And the morning breakfast was just superb! Highly recommend this Inn to anyone staying in the Austin area.

Room Tip: Our corner suite was roomy and very quiet.
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  • Stayed November 2011, traveled as a couple
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Helpful?
Thank Richard K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nword, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review, December 2, 2011
Thank you so much for your review on your recent stay with us! We're so happy to hear that you and your Pet had a great time with us! We look forward to welcoming you back again in the future! :)
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934 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (110)
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English first
Scottsdale, Arizona
Level 3 Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 29, 2011

We were just in Austin a few days prior, but it was fully booked and couldnt accommodate our last minute change of plans, so we found ourselves at The Hampton Inn (practically across the street from our first stay). One thing NICER about this hotel is the included breakfast, but the downside is not being able to walk to the shops / restaurants at the Domain (poor us, we had to get ourselves in our car and drive 1/2 a mile!).

No complaints on the quality of this hotel!! Top notch, its just that the first one had a location that couldn't be beat for the price!

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FromHere2Where
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nword, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review, November 30, 2011
Thank you so much for you recent review on our hotel! We're so pleased you chose to stay with us and look forward to welcoming you back again real soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 28, 2011

I have stayed at this hotel for years and have had a 99% good experience. The staff has always been friendly and it was really improved by a total renovation they did a few years ago.
The beds are comfortable and I have never had a problem with the cleanliness. And they always accommodate my request to stay in a specific area of the building.
Two reasons I did not give 5 stars: 1) b/c they didn't include and in-room frig in the reno; the rooms are certainly big enough. 2) many of the A/C units only blow on one speed and it is too high for the room size
I have tried at a few other hotels in the area, and I keep coming back here.

Room Tip: In my experience, the quietest rooms are on the NW side of the upper floors.
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  • Stayed November 2011, traveled with family
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Helpful?
1 Thank quixotic_tx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nword, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review, November 30, 2011
Thank you very much for your review on your recent visit with us! We're so pleased to hear that your experience with us throughout the years has been a positive one!
For your next visit with us, let us know when you make your reservation that you'd like a fridge in your room! To date, two of our 6 floors have refrigerators in the rooms! We look forward to welcoming you back again soon!
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Texas
Level 3 Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed November 24, 2011

We LOVE Hampton Inns. But - we're wiling to make an exception for this one. While the Front Desk staff was very friendly and helpful, and the rates were excellent, the beds were a nighmare!
My son sat on the bedspread and got up with animal hair all over him (if they're going to allow pets, at least clean up after them!). The beds were described as "Double" sized when we made the reservation. Maybe, but just barely. They may have been small, but at least they were uncomfortable!! AND noisy. Not at all what we are accustomed to from Hampton.
It seems like it is an old property that was tried to be redone and remade, but not done well. Breakfast was good though!

Room Tip: Go for the Queen or king beds, not "Double".
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  • Stayed November 2011, traveled with family
    • Value
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Helpful?
Thank MsPibb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nword, General Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review, November 28, 2011
Thank you so much for your review on your recent stay with us! We're so pleased to recieve feedback from our guests! We're very sorry to hear your experience with our beds was not a good one! Hampton prides our selves in the comfort of our beds, so I apologize we fell short. We will be our best to make sure your comfort level improves the next time you visit Austin, Texas!
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Washington DC, District of Columbia
Level 6 Contributor
131 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed November 14, 2011

Being a Hampton Inn I didn't have super high expectations. This hotel was a pleasant surprise from the great location, nice grounds filled with trees, friendly staff and a room which was much more trendy and comfortable than I expected. It's a great value for your dollar and I wouldn't hesitate to stay here again.

Room Tip: There's no pet fees which is great.
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  • Stayed November 2011, traveled on business
    • Value
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Helpful?
1 Thank Newyorker2LA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nword, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review, November 16, 2011
Thank you for you recent review on your stay with us! We're so pleased to hear we exceeded your expectations! We look forward to welcoming you back in again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville, Tennessee
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 14, 2011

We spent 6 nights at the Arboretum Hampton Inn and it was one of the best hotel stays we have had in some time. The staff went out of their way to be helpful with shopping and sightseeing tips, directions, and with greeting us by name. The breakfast buffet was diverse and excellent, the coffee was great, exercise center compact but complete with clean equipment. Our rooms were most comfortable and quiet, wireless internet worked consistently with strong signal. It's got a great location near good shopping and restaurants, and convenient to downtown. We've stayed in pricer places and gotten a lot less.

  • Stayed October 2011, traveled with family
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Helpful?
2 Thank Bill H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nword, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review, November 16, 2011
Thank you so much for your recent review! Our staff is always ready to help our guests with anything they need! I'm so glad this experience wasn't any different! Come back to see us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas, United States
Level 1 Contributor
4 reviews
Reviewed November 13, 2011

They do just about everything right in this hotel. It's modern and well maintained. Good location, ample parking, restaurants within walking distance. Staff is friendly (they make it a point to greet you), WIFI is free and worked fine, free breakfast is plentiful and quite good, 24-hour coffee in the lobby. I must honestly say the last time I was there I had one of the most comfortable beds I've ever slept in. If I had to find a flaw, the workout room could be a bit larger. If I'm in the NW Austin area, this is where I want to be staying.

Room Tip: This hotel is a block or two off the highway, so all the rooms are good (and quiet).
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  • Stayed November 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Louis L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nword, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review, November 16, 2011
Thanks so much for you great review on your recent stay with us! Reviews like yours tell us our guests are happy! We look forward to welcoming you back again in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Austin - Arboretum Northwest

Property: Hampton Inn Austin - Arboretum Northwest
Address: 3908 West Braker Lane, Austin, TX 78759-5300
Phone Number:
Location: United States > Texas > Austin > Northwest Austin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Austin
#4 Best Value Hotel in Austin
#9 Romantic Hotel in Austin
#13 Business Hotel in Austin
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Austin - Arboretum Northwest 2.5*
Number of rooms: 124
Official Description (provided by the hotel):
Our Austin Arboretum hotel offers easy access to shopping and dining at The Domain and is only a quick drive to downtown Austin attractions. We offer free WiFi and complimentary breakfast to make you feel right at home. Visit our Hampton Inn Austin-NW/Arboretum hotel and soak in the Austin atmosphere today! ... more   less 
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Also Known As:
Hampton Inn Austin - Arboretum Northwest Hotel Austin
Hampton Inn Arboretum Northwest
Austin Hampton Inn

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