This is one of the best hotels I’ve ever stayed at!! The rooms are huge suites, nice and quiet with plenty of space to spread out. The hotel offers an awesome breakfast and also a light dinner with happy hour wine/beer. The fitness room is sufficient but there are also several running trails close by if the weather is good. Great location! Highly recommend!More
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Overall good experience for business trip staying at this hotel.
Friendly staff, decent breakfast, clean room, quiet environment.
It is a bit hard for me to locate this hotel as I reached around 7pm and the hotel signage is not well lit.
Internet speed was ok and I was able to have a few conference calls thru internet.
TV program is a bit problematic as the signal was lost intermittently.
You can find a number of restaurants nearby such Sam’s Boat (walking distance) and nearby Arboretum.
Dear CPSUPERB,
Thank you so much for taking the time to provide us with your constructive feedback. We apologize that you had difficulty finding the facility, as it can be problematic with so many trees and hotels surrounding us. However, we are elated to hear that the staff made a great impression on you, as we do pride ourselves on wonderful customer service. We genuinely hope that you will come back to visit us on your next Austin adventure!
Thank you,
Kennedy Lowe
Assistant General Manager
Service is fantastic and the rooms are very comfortable. I have stayed before and it feels like home. The employees seem to pride themselves on fantastic service. The lobby is a great place to meet and gather.
Thank you so much for taking the time to provide us with such wonderful feedback. We always strive to provide the best customer service, and we are elated to hear we met your expectations and our goal! We genuinely hope that you will consider us on your next Austin adventure! Have a wonderful rest of your week!
Warm Regards,
Kennedy Lowe
Assistant General Manager
Homewood Suites Austin Arboretum
T-512-349-9966
klowe@vistahost.net
Hotel had a refresh but the carpet needs some love. Rooms have a kitchen, average long term stay hotel in an older building. Maids arrived early, for me about 8:30 AM. Breakfast and snacks later with beer for free. The channel selection on the TVs were great. The gym is a bit small and in a weird location, I had to show someone where it was.the pool is outside and was closed.
Dear Megan G,
Thank you for staying with us. We appreciate your honesty as we look for reviews to provide insight and constructive feedback regarding our hotel’s service and amenities to better our guest experience. We welcome any additional comments or suggestions you would like to share. If you return to our area, we hope you’ll stay with us again.
Great Care extended by the staff and the property great facilities and was well maintained.Well connected and makes it an obvious choice while staying in Austin. Complimentary offers are really good they actually beat my expectation
Dear Adventure62975976855,
Thank you so much for taking the time to provide us with such wonderful feedback. We always strive to provide the best customer service, and we are elated to hear we met your expectations and our goal! We genuinely hope that you will consider us on your next Austin adventure! Have a wonderful rest of your week!
Warm Regards,
Kennedy Lowe
Assistant General Manager
Homewood Suites Austin Arboretum
T-512-349-9966
klowe@vistahost.net
From the moment I walked in the door to the time I left the staff went out of their way to make me feel welcome. The room was clean if a bit musty smelling initially. It was quiet and the breakfast each morning was well prepared and sufficient amounts were made. All in all a great place to stay!
Dear Zac N,
Thank you so much for the amazing review about our hotel. We pride ourselves on providing the most excellent customer service to every guest that stays with us, and we are absolutely thrilled to hear that we were able to do that for you. We hope to see you again on your next trip to Austin. Have a great week!!
