Loved the room set up! we have to small children and it was nice to be able to have a living room area and a bedroom divided by a door. As always I love hotels with kitchenettes. Highly recommend this hotel!More
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Homewood Suites sometimes can be hit or miss, but this place was spot on. The front desk was great, the room was exceptional, and overall, was a good stay. It's not often I post hotel reviews, so to do this, means I really appreciated this property.
Greetings Lee S!
Thank you so much for sharing about your positive experience with us while visiting Austin. I am so happy we were able to exceed your expectations about the brand, and made our property stand out. Especially since you don't leave reviews for places very often!
Lee S, if you have any questions or are in need of assistance booking future reservations please do not hesitate to contact me directly via email or telephone. I hope you felt at home, and we can't wait to welcome you home again soon!
In Hospitality,
Jason Abisch
Guest Service Manager
512-349-9966
Very friendly staff. Hotel was very clean from the moment I walked in the door to the spacious suite. I can tell this hotel team really values their guests. Great variety at breakfast and the evening reception was scrumptious! Enough for a meal for me.
Howdy Debby O!
Thank you for sharing about your positive experience about your stay with the world of Trip Advisor! I am so happy to hear that you were able to recognize our welcoming staff, and took advantage of our spacious suites, and scrumptious breakfast.
Debby O, if you have any questions or are in need of assistance booking future reservations please do not hesitate to contact me directly via email or telephone. I hope you felt at home, and we can't wait to welcome you home again soon!
In Hospitality,
Jason Abisch
Guest Service Manager
512-349-9966
We stayed at the Austin-Arboretum Homewood Suites by Hilton for Three week while waiting to close on our home in Austin. The office, dining area and house keeping staff were all excellent and the hotel is conveniently located. We strongly recommend this hotel.
Howdy cynthiarR6511HU!
I want to thank you for sharing about your positive experience here with us. I am so happy to hear that you and your family were able to relax and feel at home while your current home was getting ready to be moved into. Thank you for recognizing our hardworking staff, and it was a pleasure getting to know you and your family.
cynthiarR6511HU, if you have any questions or are in need of assistance booking future reservations please do not hesitate to contact me via email or telephone anytime. I'm glad you felt at home, and we can't wait to welcome you home again soon!
In Hospitality,
Jason Abisch
Guest Service Manager
512-349-9966
We stayed here on a side trip to Austin from Houston, and it was a great home base for myself, my two friends, and their 4 elementary school children. Breakfast seemed extensive (though I am gluten free, and only could eat yogurt and fruit) - the room was nice (we got a suite that had a pull out couch for the kiddos) - and the location was excellent (aka out of the downtown area, but near enough to necessities like Target.) The staff was particularly notable, especially Alesiah - what a sweetheart! One of the kids vomited, and she was a champ in getting me trash bags to help clean up and an extra trash can for potential future vomit episodes.(Side note - the location also has a nice washer and dryer, thank goodness.)
Greetings londonerin26!
Thank you so much for sharing your experience here with us, and I'm glad you were able to enjoy your time. I am so happy you were able to take full advantage of our spacious suites, and convenient location. Thank you for recognizing Alesiah and all of her hard work and dedication to taking care of our guests. I will be sure to pass along your positive feedback with her, and all of our staff.
londonerin26, if you have any questions or need assistance booking future reservations please do not hesitate to contact me anytime via email or telephone. I hope you felt at home, and we can't wait to welcome you home again soon!
In Hospitality,
Jason Abisch
Guest Service Manager
512-349-9966
Clean, accommodating, and a wonderful staff. The room had great amenities with plenty of room. The staff went above and beyond. Complimentary breakfast was wonderful with plenty of options. Located closely to numerous restaurants and stores. We had a great stay!
Hello 990briannes!
I wanted to thank you for taking the time out of your day to share about your great experience here with us! I am so happy to read that you took advantage of our delicious breakfast, and spacious suites. Thank you for recognizing our hard working staff, and dedication to taking above and beyond care of all our guests.
990briannes, if you have any questions or need assistance booking future reservations please do not hesitate to contact me anytime via email or telephone. I hope you felt at home, and we can't wait to welcome you home again soon!
In Hospitality,
Jason Abisch
Guest Service Manager
512-349-9966
