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Traveler rating
288
166
77
56
35
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All reviews two bedroom suite breakfast and dinner full size fridge nice hotel complimentary breakfast convenient location would stay here again easy access business trip close to downtown home away from home the breakfast area front desk staff dishwasher kitchenette highway roomy
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3 - 8 of 622 reviews
Reviewed January 5, 2020

First trip to Texas. It was awesome! Other than the less than pleasant odor of the room (not a fresh, crisp smell) like we are accustomed to, the room was fine. Usually rooms are a little larger also. We had a full kitchen which allows us to cook meals and save money.

Date of stay: December 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with Homewood Suites by Hilton
Thank melh145
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elizabeth J, General Manager at Homewood Suites by Hilton Austin South, responded to this reviewResponded January 6, 2020

Thank you for choosing to stay with us! We are happy to have been a part of your first trip to Texas. We hope you got to see some of the great adventures that our city and state have to offer. See you on your next trip!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 29, 2019

Older, dated, and showing its age a little. Separate bedroom and living area/kitchen with a sleeper sofa. The showerhead delivers a good stream, but the water took a long time to heat up and never got really hot. There is only one elevator to serve the building so it can seem slow during busy times. They have a free wine/beer reception (don’t expect much) and a free breakfast. It is nothing exceptional either.

Date of stay: December 2019
    • Value
    • Rooms
    • Service
Thank ihitchhiker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elizabeth J, General Manager at Homewood Suites by Hilton Austin South, responded to this reviewResponded December 30, 2019

Thank you for taking the time to share your experience. I am sorry to hear that you had some minor issues during your stay with us. I hope that you took the time to share some of these items with our front desk staff so we could address them with for our future guests. We do have 2 elevators as we have 2 towers and each has it's own elevator. Please let us know if we can be of any further assistance.

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Reviewed November 30, 2019

We were awakened at 7 a.m. by a barking dog that appeared to be left in the room. We were on thec4th floor and the dog was right next door. After contacting the front desk, the clerk said he would take care of it. After 30 minutes of constant barking, contacted the front desk again, the clerk stated, we didn't see any dog outside. REALLY, we are in 421, duh 4th floor. Any how, I tell this guy again, we're in 421, THE DOG IS NEXT DOOR, NOT OUTSIDE!! After another 15 minutes maintenance shows up, knocks on the door, no one responds and he leaves. You get the idea what happened here, Nothing! Our day of rest was ruined, we got up showered and left the hotel. Horrible stay, also during breakfast the dogs are in the breakfast area where we are preparing our food. The dog sits and starts scratching, hello, hair and dander possibly in food. I will not stay there again!

Date of stay: November 2019
  • Trip type: Traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Homewood Suites by Hilton
1  Thank James J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elizabeth J, General Manager at Homewood Suites by Hilton Austin South, responded to this reviewResponded December 2, 2019

We are so sorry to hear that your stay with us was disturbed. We are a pet friendly hotel and we do ask that our guests make us aware of the pet and complete a pet policy that will allow us to contact the guest if needed. Pets are not allowed in the breakfast area unless they are a service animal. We will make sure that the team is refreshed on the ADA policies; however, I am not certain of the status of the animal that you have mentioned during your visit.

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Reviewed November 26, 2019

Hotel was great recommended it to anyone needing somewhere to stay will stay here every time I’m in Austin. We stay at other hotels but this is our new place. Rooms were clean and the staff was great and polite

Date of stay: November 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank darinreed0605
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elizabeth J, General Manager at Homewood Suites by Hilton Austin South, responded to this reviewResponded November 27, 2019

We love new fans! Thank you for choosing us during your trip to Austin. We can't wait to see you again!

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Reviewed November 21, 2019 via mobile

Stayed there for 2 nights while attending a conference downtown, and really liked the convenience location. Only 15 min to the convention center, and 10 minutes from the airport.

Super fast checkin, very friendly front desk, and room was ready by 12:30pm. Nice spacious suite with all amenities necessary for a great stay. Also, the happy hour was a very nice gesture!

Date of stay: November 2019
Trip type: Traveled solo
1  Thank SteveRainville99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elizabeth J, General Manager at Homewood Suites by Hilton Austin South, responded to this reviewResponded November 26, 2019

We are so happy to hear that you loved our hotel! We are also happy to have been a positive part of your travels to the Austin area. Thank you for choosing us! We hope to see you again soon!

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