The accommodations where right in line with Hilton standards, but that was not what impressed me. It was the staff that made the difference. Specifically, Angelique is an incredible front desk agent! I was looking for a bit of a different Austin experience, and she went out of her way to help me achieve that! Josh, and the other maintenance man where great as well.
I would like to give special kudos to Maria, our wonderful housekeeper. She was so courteous and prompt. It was fantastic!
I also ran into the General manager a few times and got to speak with her. Elizabeth Jackson is great. Her hotel is wonderfully staffed. Everyone is upbeat and ready to assist! A clean hotel is expected always, and they achieve this flawlessly. However, they have the total package. A true embodiment of honest hospitality!
- Official Description (provided by the hotel):
- Winner of a 2017 TripAdvisor Certificate of Excellence and full renovation completed as of March 2017. Homewood Suites by Hilton Austin-South/Airport is a an upscale, residential-style, all-suite hotel located in Austin, Texas, that provides corporate housing, temporary housing and luxurious accommodations for anyone traveling to Austin for business or for pleasure. We are conveniently situated at the southeast corner of IH-35 and Highway 71/Ben White Boulevard, five miles from downtown Austin and six miles from Austin Bergstrom International Airport. All guests can enjoy free internet WiFi, the daily complimentary Suite Start Hot Breakfast and the Welcome Home evening reception, featuring a complimentary light meal and beverages Monday through Thursday evenings (subject to state and local laws). ... more less
- Reservation Options:
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- Also Known As:
- Homewood Suites By Hilton Austin South / Airport Hotel Austin
- Homewood Austin
- Hilton Austin
- Homewood Suites Austin South
- Austin Homewood Suites
- Austin Hilton