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“Returned to my hotel to room to find the clothes I left on my bed thrown in a heap on the sofa.” 1 of 5 bubbles
Review of La Quinta Inn & Suites Austin Southwest at Mopac

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La Quinta Inn & Suites Austin Southwest at Mopac
Ranked #90 of 200 Hotels in Austin
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Returned to my hotel to room to find the clothes I left on my bed thrown in a heap on the sofa.”
1 of 5 bubbles Reviewed March 11, 2013 via mobile

Very disappointed to find my personal property mistreated in such a disrespectful way. Also staying in a suite at $280 a night this is not the service expected. So disappointed. After a long day to come back to my hotel room and find my property mistreated is frustrating and unacceptable.

  • Stayed March 2013
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Fallwinter1213
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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286 reviews from our community

Traveler rating
    93
    89
    60
    26
    18
See reviews for
125
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
A TripAdvisor Member
2 of 5 bubbles Reviewed March 7, 2013

The people at the desk were not very friendly or helpful.

Room amenities were weak, styrofoam cups, no pastic or glass, just shampoo, no conditioner, lotion or shower cap.

Breakfast buffet offered only cheap forks and spoons, couldn't use the fork to eat my waffle and there were no knives.

Elevators were dirty. Rooms were clean.

  • Stayed March 2013, traveled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Review collected in partnership with La Quinta

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mission, Texas
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed February 25, 2013

Can't say it was a good stay. Got my truck broken into. Cost me 200.00 to get that repaired plus I had several items stolen from my truck.They have no cameras in the parking lot and apparently either no security or very poor security. So I would not recommend this location.

Stayed February 2013, traveled solo
Review collected in partnership with La Quinta

Helpful?
1 Thank annabel g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 bubbles Reviewed February 20, 2013

The staff was very friendly and helpful. The rooms were clean. Location was good but not address not recognized by car's navigation system. Overall, a very clean, nice hotel with friendly, helpful staff.

The only drawbacks were that the hotel was full and the wait time on the two elevators sometimes got a little long. The other was the barking dog a few rooms down, but the hotel staff did its best to try to solve the problem.

  • Stayed February 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with La Quinta

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montana
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed February 20, 2013

Good: Clean and neatly kept.
Good sized room.
Fair prices.
Not sure why someone said it was not safe....there is nothing near by except a senior apartment
complex next door.

Bad: The staff are not very friendly or helpful.
Very odd location.
Difficult to get to.
Hard to find places to eat or shop nearby as the roads are laid out very weird.

Room Tip: Any room should be a good one in this hotel.
See more room tips
  • Stayed October 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank MTRodeoMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
1 review
1 of 5 bubbles Reviewed February 9, 2013

I was in a desperate situation out of town, and stopped at this hotel after being attacked somewhere else. "Shyla" the hotel clerk misquoted me a price of 150$ a night and then called the police, even though I had nothing to drink, and was awaiting in my truck for a friend to come get myself and my autistic son... I had taken my night-time meds so I was driving no further than this hotel. I would never stay in anothe La Quinta again after the horrible experience with this staff member. Later I would call to ask her why she called the police, and she was VERY RUDE AND DISRESPECTFUL STILL OVER THE PHONE TWO WEEKS LATER. Woman everywhere if you are in trouble, this is not the well lit place where you go expect decency or rescue, or humanity of any kind...

  • Stayed January 2013, traveled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Service
Review collected in partnership with La Quinta

Helpful?
Thank mayambriel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Quinta Inn & Suites Austin Southwest at Mopac

Property: La Quinta Inn & Suites Austin Southwest at Mopac
Address: 4424 South Mopac Expwy, Austin, TX 78735
Phone Number:
Location: United States > Texas > Austin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#74 Business Hotel in Austin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — La Quinta Inn & Suites Austin Southwest at Mopac 2.5*
Number of rooms: 128
Reservation Options:
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Also Known As:
La Quinta Inn & Suites Austin Southwest At Mopac Hotel Austin
La Quinta Inn And Suites Austin Southwest At Mopac
La Quinta Austin
Austin La Quinta

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