We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Don't stay here!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
La Quinta Inn Austin Capitol
Ranked #158 of 201 Hotels in Austin
Reviewed August 1, 2013

What is La Quinta thinking? This place is old and run down and dirty. The lobby looks like someone was thrown through the plate-glass window, but it's patched up with cardboard and duct tape! Dead bolt did not work in room and room had obviously had someone in it before me. Sheets didn't look like they had been changed. Nice lady at desk moved me. Next room, a/c did NOT work at all, and key only worked after being inserted about 50 times while I stood out in the hot sunshine. It's over 100 degrees here. Desk clerk sent up a repairman. He couldn't repair it. Moved again. In 3rd room, floor around sink and tub so sticky that my shoes keep sticking to it and noisy. Faucet on tub so hard to turn on, it took both hands and all my strength. When turned off, I knew why. It drips. I really can't believe that La Quinta has not made repairs and updated this place. The repairman was extremely polite and helpful. I repeat, "Do NOT stay here!"

Room Tip: Don't stay here. If you do, don't stay in an outside room.
See more room tips
  • Stayed: August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank windmills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (534)
Traveler rating
Traveler type
Time of year
Language

332 - 338 of 534 reviews

Reviewed July 24, 2013

I stayed at this motel several weeks ago. I had research to do at the State Archive and La Quinta is right around the block. Come on folks. This is an old hotel and they are doing the best they can. No way can I afford to stay at the Omni or one of the more expensive hotels. I was in and out. It served my purpose. My room was immaculately clean and fresh. Sure, the facility is a little worn, but it's old. The staff was extremely polite. I asked the desk clerk some directions. He left the desk and walked out to the corner of the block to orient me after giving me a very good map of Austin. Now that's service. The parking attendants were polite and prompt. If you want a mint on your pillow and all the other superfluous nonsense, get out your check book.There is a different hotel for a different purpose. Deal with it.

Room Tip: I wasn't living here. I needed a place to crash and it was perfect for the purpose.
See more room tips
  • Stayed: July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank John2013706
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 24, 2013

My father booked this hotel for us to be helpful as we were taking our daughter to camp further south and we just wanted a place to break up the trip. I was really nervous after reading the reviews but since he had already made the reservation for us and was staying there too to meet us, I felt like we couldn't change.
Good: the room size was fantastic. We had an "upgraded" suite, so it had a king bed and a pull out couch, two TVs, mini fridge, etc. It was very spacious. The bed was comfortable.
Bad: we were on the bottom floor and people were partying all night - literally it didn't quiet down till after 3am and kept all three of us up. This is not the hotel's fault, but I guess since the location is good and the price is good, you're going to draw the people there that want to party LOUDLY and disrespectfully. The pillows were horrible. They felt like they had square pieces of foam in them. It's an older property and it shows. Valet is mandatory and is $13. Breakfast was very crowded. Finally, the hotel only has ONE person working - so the guy doing the check-ins is also responsible for answering the phone, getting people more towels, cleaning up the puke in the elevator (yes this really happened.) Shame on LaQuinta for having it so under staffed.
Bottom line: Pay a bit more and park free, away from the party goers.

Room Tip: Go away from the hotel's center if you must stay.
See more room tips
  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank LTrainer77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 18, 2013

This hotel is very old and extremely run down. The door to get into our hallway was hanging off the hinges and one night we couldn't get in. Had to have new room cards made one time. We were here all week for a conference. Rooms were cleaned the first 2 days but then they just stopped cleaning our room. We had to call the front desk to bring fresh towels and give away our old wet towels. Unacceptable!! Had to pay for each night to valet park our car. There is only a pool and not a hot tub. I was unable to eat the breakfast and coffee and had to throw it away. Not sure if we have bed bug bites or other kind of bug bites. La Quinta needs to start over and level this hotel! YUCK!

Room Tip: Don't stay here!
See more room tips
  • Stayed: July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
1  Thank Bev M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Houston, Texas, USA
1
Reviewed July 16, 2013

Very clean reasonable and convenient location . Employees are very helpful! This lovation is near a lot of entertaining spots! We used our rewards and got a great deal!!! They are very bike friendly too.

  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 14, 2013

I woke up expecting breakfast instead I felt like i was in a nursing home. The whole staff was ghetto and when we went to the fron desk to pay for our rooms, a niki manaj looking lady told us "y'all and yalls crazy money." When we were walking to our room one of the employees randomly said "just one person right". We told him he was rude and he just said we were being queens. The third day we were kicked out of the hotel for apparently being rude andwe were dominated and humiliated in front of everyone so we had to sleep in the car. Other than that it was a good stay I can't wait to go back.

  • Stayed: July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
1  Thank chrism_27d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A La Quinta traveler
Fort Worth, Texas, USA
11
Reviewed July 13, 2013

  • Stayed: July 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
1  Thank A La Quinta traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Hotels you might also like...
Travelers also viewed these Austin hotels
Downtown
Extended Stay America - Austin - Downtown - 6th St.
Show Prices
Show Prices
Show Prices
East Austin
DoubleTree by Hilton Hotel Austin - University Area
Show Prices
Show Prices
Show Prices

Been to La Quinta Inn Austin Capitol? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about La Quinta Inn Austin Capitol

Address: 300 E 11th St, Austin, TX 78701-2412
Phone Number:
Location: United States > Texas > Austin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #158 of 201 Hotels in Austin
Price Range: $115 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn Austin Capitol 2.5*
Number of rooms: 151
Official Description (provided by the hotel):
The La Quinta Inn Austin Capitol / Downtown is located in the heart of downtown Austin near the Texas State Capitol Complex and the University of Texas Campus. With La Quinta as your home base, you have easy access to all popular area attractions: Sixth Street Dining and Entertainment District, West End Shops and restaurants, a local brewery, the Convention Center, and Texas State History Museum. Tour the area in a "Duck", a six-wheel drive military power vehicle. View a massive population of bats at the "Bat Bridge". Ride the Austin Steam Train. Visit LBJ Wildflower Center, Austin Children's Museum, Alamo Drafthouse Cinema, LBJ Library, or cheer on your favorite University of Texas sports team. You can do it all from here! Start each day at the La Quinta Inn Austin Capitol / Downtown with a Free Bright Side Breakfast arranged by our friendly staff. Enjoy free wireless high-speed Internet access in the lobby. We have a 24-hour fitness center to get you going and a refreshing swim ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Priceline, Travelocity, Orbitz, LaQuinta, Hotwire, TripOnline SA, Cancelon, HotelQuickly and Cheap Tickets so you can book your La Quinta Inn Austin Capitol reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
La Quinta Inn Austin Capitol Hotel Austin
La Quinta Austin
Austin La Quinta

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing