And what is that smell on the third floor? Very odd and musty and perhaps cooking odors but not that pleasant.
My room, 315, was quiet until the last night when a family with screaming kids moved in. I can hear them as I write this and hope they settle down. Other than that this has been a quiet stay.
The room wasn't completely clean when I got here five days ago. The carpet wasn't vacuumed and I don't think it has been since I have been here. I can see the same dirt in the same place. The stovetop was also dirty but clean on the second day. I had to have them give me a new toaster as the last one only toasted bread on one side. Some of the plastic utensils are partially melted and the stainless steel pans aren't, they had stains that I had to scrub out so I could burn my food on their cheap cookware.
I have no clue what the breakfast buffet is like, I avoid them at all costs due to past experiences. Same for the evening "meal".
The front desk folks were very friendly and did get me the new toaster right away with profuse apologies.
When I am in the area again I will stay elsewhere. The quiet, cool room was OK but too many other flaws.
- Official Description (provided by the hotel):
- The Residence Inn Austin Northwest/Arboretum features an ideal location just off the Mopac Expressway and apartment-style suites that are 50% larger than standard hotel rooms. This great location offers guests easy access to Austin's top destinations including 6th Street, Lake Travis, and the Domain. The pet-friendly suites are highlighted by separate living area and sleeping areas, a fully-equipped kitchen, and modern amenities including HD TVs and free WiFI. Start your day off in the brand new lobby with a free breakfast buffet offering a selection of healthy yogurts, scrambled eggs, and freshly made Belgian waffles, and unwind in the evenings with complimentary drinks and appetizers at the weekday social hour. Get in a workout in the 24-hour fitness center, maintain your active lifestyle with a game of basketball or tennis on the outdoor SportCourt, and soak in the sun in the afternoons with a relaxing swim in the outdoor pool. With a prime location and thoughtful amenities, the Residence Austin Northwest/Arboretum is among the best Arboretum hotels. ... more less
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- Also Known As:
- Residence Inn Austin Northwest / Arboretum Hotel Austin
- Austin Residence Inn