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“wedding party”

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Residence Inn Austin South
Ranked #91 of 203 Hotels in Austin
Certificate of Excellence
GreenLeadersBronze level
albuquerque
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“wedding party”
Reviewed March 5, 2013

Our daughter got married in Austin and we and most of our wedding guest live outside of Austin. So needed a place to stay. Most of our guests stayed at this property, over 20 families. Service was wonderful and staff was very courteous and accommodating. They made us feel welcome and made our stay comfortable. Thanks guys

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank soniAlbuquerque
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris H, General Manager at Residence Inn Austin South, responded to this review, June 17, 2013
Greetings,

Thank you for taking the time to share your guest experience with us. Congratulations on your daughters marriage and we wish them all the best. Our staff truly enjoyed hosting your family and we hope to see you all again soon. We definitely enjoy going the extra mile for groups and other special hosts at the hotel. For any potential Wedding/Group enquiries please contact the hotel directly at 512-318-1100 and ask for our Sales manager. We can definitely work to accommodate groups of all kinds and will do whatever it takes to ensure all group members leave with a truly service so memorable experience.

Regards,

Chris
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183 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
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English first
houston
Level 6 Contributor
202 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed January 6, 2013

For those of us of a certain age, a stove has an oven in it. Not so now!!! A stove is a stovetop only. I did not know this until I arrived with Thanksgiving items to be baked in hand. Oops! But the staff was wonderful, offering the kitchen bakery for my usage. Thanksgiving saved ! Super hotel that housed most of my family courteously and efficiently on a very busy holiday. I recommend it.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
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Helpful?
Thank omaopatravellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris H, General Manager at Residence Inn Austin South, responded to this review, June 17, 2013
Greetings,

Thank you for taking the time to share your recent stay experience with us and it sounds like we truly made it your ‘home away from home’ experience which is our team goal each and every time you stay. We will definitely do whatever it takes to go the extra mile with whatever needs and requests you may have at our location. We always love the guest experience over the holidays and those looking to visit this upcoming Thanksgiving should book early to ensure availability!

Regards,

Chris
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level 6 Contributor
569 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
Reviewed January 5, 2013

Very helpful staff and the rooms were clean and fresh.

Mine seemed to have been renovated fairly recently because they had a different layout for the desk.

If you are coming from the airport (or any direction other than from the south) take a look at the map and enter from the rear, rather than having to do a U-turn on I-35. Much quicker that way.

Room Tip: Try to get a room not facing the freeway. Much quieter on the sides or rear of the building.
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  • Stayed December 2012, traveled with family
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Helpful?
1 Thank mikel12323
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris H, General Manager at Residence Inn Austin South, responded to this review, June 18, 2013
Greetings!

Thank you for taking the time to share your recent guest experience with us, I will be definitely be sharing this with the rest of our team! Some of our rooms have had upgrades which we are hoping to expand to all guest rooms shortly. As a brand initiative we are doing whatever it takes to improve the overall guest experience each and every time you stay at one of our Worldwide locations. In regards to accessibility to our guests, we do recommend utilizing the I35 frontage road for those not too familiar with the area. This definitely simplifies the driving experience to the hotel however we do understand some of the ‘back roads’ may reduce travel time. Anyone requiring assistance with directions to or from the hotel please let call the front desk directly and we would be more than happy to assist. 5129121100.

Regards,

Chris
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Level 4 Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed November 5, 2012

Went to Austin for a family birthday and UT football game, was extremely happy with location and helpful staff at RI! I forgot my calendar&datebook in the room, which was turned in by Housekeeping and sent home to me by Manager! Thank you, Residence Inn staff and Houskeeping for a clean room and for finding my calendar!.

  • Stayed October 2012, traveled with family
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Helpful?
1 Thank Jonicc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed October 5, 2012

This hotel had nice modern furniture. I stayed when there was an invasion of crickets everywhere. I had to change my room twice - go for a higher floor.

Very kind staff. Breakfast and Dinner are standard. Not too bad.

The floors are dirty and some of the sofas, the kitchen is fairly modern, the bedroom/bathroom is clean enough....

I had also stayed at the Homewood Suites down the street and this residence inn surprisingly (disappointedly) is better - in terms of cleanliness and staff.

  • Stayed July 2012, traveled on business
    • Value
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Helpful?
1 Thank Nini H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
texas
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 20, 2012

The staff there is some of best in business. Very courteous and well trained but the walls are paper thin and you feel like you are sleeping in the median of IH-35 S about 75 yds to the west.

Avoid this property if you can at all costs. The Marriott S, one block north, is fine. No noises.

Room Tip: Avoid at all cost if you value your rest. And old property with new paint an carpet with paper thin...
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  • Stayed September 2012, traveled on business
    • Value
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Helpful?
2 Thank Mac v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RISouth, General Manager at Residence Inn Austin South, responded to this review, September 28, 2012
Mac V,

Thank you for taking the time to review our property and compliment our staff!

I want to apologize for the issues you had with noise from the highway, our goal is to ensure that you have the best stay possible and obviously we didnt acheive our goal with your stay.

We hope you will give us another opportunity to host your stay in Austin. If you do give us the opportunity to host you, just ask and we will be happy to get you a room on the back side of the building to ensure that is more peaceful!

We hope to see you again soon.

Warm Regards,
Ryan Plain
General Manager
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Houston, TX
Level 5 Contributor
75 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 17, 2012

This Residence Inn seems to have been recently renovated. The entire hotel was nicely decorated and updated. The staff was exceptionally friendly and worked to meet all requests. The spacious room was clean and comfortable. I enjoyed a hot breakfast buffet which had something for everyone.

If your travels take you to this part of Austin, I wholly recommend this hotel.

Room Tip: Interstate 35 in very near this hotel. If you can get a room on the east end (smaller numbers), you...
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  • Stayed September 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ruffus06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RISouth, General Manager at Residence Inn Austin South, responded to this review, September 28, 2012
Ruffus06,

Thank you for taking the time to review our hotel! We always love to hear feedback from our guests!

I hope to see you again soon at the Residence Inn by Marriott Austin South!

Warm Regards,

Ryan Plain
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn Austin South

Property: Residence Inn Austin South
Address: 4537 S Interstate 35, Austin, TX 78744-1803
Phone Number:
Location: United States > Texas > Austin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Green Hotel in Austin
#31 Business Hotel in Austin
#45 Family Hotel in Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Austin South 3*
Number of rooms: 66
Official Description (provided by the hotel):
The newly renovated Residence Inn Austin South is within driving distance to many of the area's attractions, including the unique ambiance of 6th Street, the excitement of the University of Texas and Longhorn football, and Austin's Town Lake with miles of hiking and biking trails. All pet-friendly suites have fully-equipped kitchens, flat-screen TVs, free WiFi and separate living and sleeping areas. The property also features complimentary breakfast and weekday evening reception, outdoor pool, fitness room, and outdoor multi-purpose Sport Court. ... more   less 
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Also Known As:
Residence Inn Austin South Hotel Austin
Austin Residence Inn

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