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“Great hotel for families!” 5 of 5 stars
Review of Staybridge Suites Austin Airport

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Staybridge Suites Austin Airport
Ranked #74 of 198 Hotels in Austin
Certificate of Excellence
Amarillo, TX
Level Contributor
4 reviews
4 hotel reviews
“Great hotel for families!”
5 of 5 stars Reviewed June 16, 2013

We are a family of 5 (a teenager and two preschoolers), so we are limited in where we can stay when we travel. We got the two bedroom, two bathroom suite, and I cannot say enough wonderful things about it! It was just the best thing ever having two bathrooms when one of your little ones is potty training.
The room was spacious and clean, and the beds were very comfortable. The room temperature, something I usually have issues with, was a pleasant 70 degrees when we arrived, and we kept it cooler during the night--never a complaint there.
We didn't take advantage of the complimentary breakfast--we brought our own breakfast food and kept it in the very roomy refrigerator, which was nice.
The hotel pool, usually another point of contention, was great. Clean and clear water, not too much chlorine, and a nice size and temperature.
The hotel seemed to be full most nights (going by the number of cars in the parking lot), but we never really heard any other guests in the hallways or in other rooms. In fact, we really only heard the airplanes from the nearby airport while we were outside. Quiet peaceful nights were much appreciated as our kids needed the rest!
Overall, I was very happy with our experience. I'm picky about hotels, especially when I'm with my family, and this one exceeded my expectations. I'd highly recommend!

  • Stayed June 2013, traveled with family
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank AmarilloRea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MariaL319, Manager at Staybridge Suites Austin Airport, responded to this review, July 9, 2013
Thank you so much for your positive feedback! We are always happy to hear our guests had a great experience while staying with us! Our two bed room suite is always a big winner with larger families. Hopefully next time you visit us will be able to take advantage of our complimentary breakfast and evening social! Thank you for choosing our locating while in the Austin area and come back and see us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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237 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (48)
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LEWISVILLE
Level Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 20, 2013 via mobile

Their sister property, a nearby Microtel, moved our reservation to Staybridge when they had water main issues. A 2 bed room was reserved but the room we received only had 1 bed and a sleeper sofa. Staybridge said it would only be for 1 night and they would move us. That didn't happen either.

  • Stayed May 2013
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank Hot_Laps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Staybridge Suites Austin Airport, responded to this review, June 9, 2013
Dear Hot_Laps,

Thank you for taking the time to submit a review on your stay with us. We take all of the guest comments we receive very seriously as they allow us to continue to improve on our goal to consistently provide the best service and accommodations. We sincerely regret you were not fully satisfied with the accommodations received. We hope that you give us a chance in the future to show you how great our hotel is.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask.

Sincerely,

Adrian D
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Niskayuna, New York
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 7, 2013

I consistently have good experiences with Staybridge suites,the rooms are always clean,well furnished and quiet. Very helpful to have the full size refridge,stove and dishwasher as well as free laundry and internet. The breakfast and dinner are really quite good(short on forks when I was there too). Nice to have the beer and wine available as well> we sat out by the pool and it was lovely. The shuttle to the airport is a big help as well. Staff are super helpful. Tacos and baked goods at the Texaco next door are not to be missed

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank 509melaniep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
50 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed May 7, 2013

First time for us and I was very impressed. First, location was close to downtown and convenient to freeway although there was construction. It is located off of I71. We were given two care bags with goodies because we waited ten minutes before they could check us in....nice gesture. Secondly, the hotel is 5 years old and very clean. The rooms are large that include a living room and a small mini kitchen. The hot breakfast is what you see in most hotels. A variety of fruit, cereals, bagels, hot scrambled eggs , sausage and bacon. All very good but not above average. They serve appetizers during the week in the evenings..another plus. I will make an effort to stay here again on our next stay in Austin. This hotel is very good for long term stay. We stayed two nights on the weekend.

Room Tip: We stayed on the first floor and it was convenient to parking and there was no noise!
See more room tips
  • Stayed April 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank babslicon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
30 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 29, 2013

There isn't anything within walking distance but there is a Starbucks down the street. The rooms were nice, they had free breakfast and dinner which were great!! And beer and wine as well. Not sure if every night but was the three night we stayed.
Elevators were strangely located throughout the hotel and very tiny.
There are storage rooms available if needed.

Room Tip: Stay way from elevators, they are loud.
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  • Stayed April 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Diva-Driver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Terrytown, Louisiana
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 25, 2013

My sister & I flew in to celebrate my daughter's new home. Front desk celebrated WITH us and made us feel special with surprises. Breakfast each day was excellent (only suggestion is buy more forks-ran out daily). Shuttle drivers give great suggestions of things to do, and places to eat-even came in early on our departure day to get us to early flights! All staff were friendly and rooms clean & comfortable, spacious, kitchen area is wonderful. & well-equipped. Will stay here again & already recommended to a client who stayed & loved it too. Surprised to read comments about location, it's an airport property & is to be expected.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Christine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lufkin, Texas
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed April 16, 2013 via mobile

Great for business meetings near Austin airport. Very convenient location for auto travel, too. They need better signage; it is a little hard to find. Light evening meals and breakfasts are plain but quite adequate. I always look forward to staying here, there are no surprises. The hotel is near Riverside Drive and travel to downtown and the state capitol is very confident owner service streets. We have only stayed here for business travel, but is would be great for family lodging, too. Kitchen in the suite can be a real money saver.

Stayed March 2013, traveled on business
Helpful?
Thank bquillin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Staybridge Suites Austin Airport

Property: Staybridge Suites Austin Airport
Address: 1611 Airport Commerce Dr, Austin, TX 78741-4534
Phone Number:
Location: United States > Texas > Austin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Business Hotel in Austin
#50 Family Hotel in Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites Austin Airport 3*
Number of rooms: 161
Official Description (provided by the hotel):
Enjoy a Convenient Locale and Excellent Service at Extended Stay Hotel Austin travelers looking for an extended stay or a corporate apartment in an ideal location need look no further than the pet friendly Staybridge Suites - Austin Airport. Our hotel is close to Austin Bergstrom International Airport (AUS) (2.2 miles away), and we're just four miles from downtown Austin. With hotel reservations in place, you can explore the attractions of the 'Live Music Capital of the World,' such as 6th Street and the upscale Warehouse District. Take in a game at the University of Texas at Austin, learn more about Texas at the Bob Bullock Texas State Museum and relax at Zilker Park near downtown Austin. Lodging in our hotel gives business travelers easy access to top Austin companies such as PPD, Tokyo Electron, Progressive Insurance, ERCOT, BAE Systems. The Texas State Capital and the Austin Convention Center are just a short drive away. Our hotel has 678 sq ft of on-site meeting facilities and a 24-hour business center. During your stay in Austin, Texas, our hotel offers you the comforts of home with a complimentary breakfast, Sundowner receptions, BridgeMart, 24-hour fitness center and outdoor pool. Our suites feature free high-speed Internet access, 32 inch flat screen TVs, DVD players, fully equipped kitchens, workspaces and comfortable bedding. Call today to make your Staybridge Suites - Austin Airport hotel reservations. ... more   less 
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Also Known As:
Staybridge Suites Austin Airport Hotel Austin

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