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“This Hotel is Just Fine”

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Super 8 Austin/Airport North
Ranked #61 of 200 Hotels in Austin
Springtown, Texas
Level Contributor
64 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“This Hotel is Just Fine”
4 of 5 bubbles Reviewed March 20, 2009

My family and I went down to Austin to check out a prospective college for my 19 year old daughter. This hotel was just fine. The rooms were clean and well kept up, The beds were comfortable, the air conditioning was good, a big flatscreen TV was wonderful, and the breakfast was plentiful and of decent quality. There were a couple of computers in the lobby, and my daughter and her friend, who also went along, could hook up their laptops in the room. One minor complaint was the fact that on the showers, the "Hot" mark resulted in cold water while the "Cold" mark resulted in hot. The lady at the front desk explained this to me after we switched rooms because we thought there was no hot water in our shower. She said it was a snafu on the part of the workmen who put the showers in. Very nice people at the desk. The hotel is almost brand new and also offers free movies, a nice addition. All in all, a very nice place to stay if your tastes veer to the simple Super 8 type of rooms. If it's The Driskell you are after, this won't be your cup of tea.

  • Stayed March 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank shill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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653 reviews from our community

Traveler rating
    376
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    59
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See reviews for
217
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Houston
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed March 17, 2009

For a recent trip to Austin, we decided to try out the Super 8 Airport because of all of its great reviews, but we were a little disappointed. The highly touted goody bags, consisting of $2 worth of stale cookies and cheetoes, fell short. The breakfast bar and dessert bar were exciting for the Super 8 name, but were no more impressive than comparable Holiday Inn or Hampton Inn meals. We didn't receive the incredible service that the other reviewers did, but we didn't exactly ask for much either. The rooms and bathrooms were clean enough.

The location will be disappointing for those who aren't on their way to the airport--it takes about 20 minutes to get downtown or to campus. Yes, it's cheap, but there are equally impressive hotels closer to town for the same rate.

It's a family owned place, and you can tell they are trying really hard. Hopefully the Super 8 name won't bring them down, but the reviews set up high expectations that are hard for even 5 star hotels to fill.

  • Stayed March 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Reviewer123456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Jose, CA
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 11, 2009

We stayed at this hotel for three nights recently and had a great experience. The value was incredible. Everything is new and clean and feels like a more upscale hotel. The room was very nicely decorated and very clean. All the amenities you get with a much more expensive place. The hotel staff and owner were also great. The service was great. The free breakfast and afternoon "dessert hour" added further to the great value. They had computers in the lobby and the ability to print and fax. I have absolutely nothing negative to say about this place. For 110/night plus tax you can't beat it!

  • Stayed March 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tjsmommy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed February 10, 2009

Wow! Was I surprised. I saw the reviews and was still skeptical. Until I walked in the door. We were immediately greeted with friendly faces. Victor and his staff were more than accommodating. We were upgraded to a larger room, given "goody bags" and were assured that if we needed anything, they would be more than accommodating.

The room was fantastic. The beds were extremely comfortable (and tall) and we had a large Jacuzzi tub in the room. No detail was overlooked. We had a "pillow menu" where we could choose which size and thickness of pillow we wanted. But, with the four pillows already on the bed, we didn't need to ask for more. The towels next to the Jacuzzi were scented with a relaxing spa-type fragrance. Loved the large flat screen TV, free wireless access and the lap pad for my computer.

The breakfast was plentiful. Texas shaped waffles, eggs, bacon, pastries, cereals, fresh ground coffee, etc. They even had my favorite Activa yogurt. Make sure to look for the desserts in the evening.

Thanks for a wonderful stay. We’ll be back!

  • Liked — Cleanliness, comfort
  • Disliked — I didn't get to stay long enough
  • Stayed February 2009, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank TexasCruiseDiva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NY
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed February 2, 2009

We usually stay 4 to 5 star hotels when we travel together and I stay 2 to 3 star hotels when I travel alone. After reading previous reviews, we decided to try this hotel even though my friend was very skeptical about the hotel with Super 8 name.. Well, I must admit, ALL good things that were said about this hotel were true. As far as the room, quality and service concerns, this was a 4 to 5 star hotel with 2 star price. The best thing is that you feel almost the owner's passion to do the best thing to give the best deal to the customer where ever you see during the stay.. flat screen everywhere, great breakfast, good linen and super bed and spotless room and bathroom, granite bathroom counter, pillow selection, free wifi/LAN, mini-mini-mart on site and the list goes on and on. My only hope is that the owner can survive this economic hardship and keep this etremely high quality service with all that great facility he provide for that 2 star charge..
GOOD JOB!! and Thanks for the great stay.

  • Liked — value
  • Disliked — location,, but not that bad either
  • Stayed February 2009, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank saminwp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed January 16, 2009

What a delight to find a hotel that caters to their clientele. We were greeted upon check in with a SMILE and GOODY BAG filled with bottled water, candy and snacks. The hotel was very clean and absolutely beautiful! We could not get over how nice and luxurious the rooms were... we kept saying... Is this really a Super8? The rooms are well decorated and have great beds and linens. My sons bed had a teddy bear on it, an extra nice touch. The rooms come with waffle spa robes and slippers.
The rooms were quiet and we got good rest before our early morning flight. The breakfast bar opened early just for us, as we had to catch an early flight. Our shuttle driver took us to the airport and assisted with loading and unloading bags. Shuttle pick up was nice and right on time. Overall, you can see that the owners (an family from India) take great pride in their hotel and really want to strive to be the best. Parking is included in the cost of the room, and was much cheaper than airport parking.
Great room and TOP NOTCH service all the way around. This is customer service as its BEST folks.

  • Liked — Top Notch Room & Service
  • Disliked — Nothing -- It was perfect
  • Stayed January 2009
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank TableForFive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
illinois
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed January 5, 2009

We have never stayed in a Super 8 and wanted to see why this particular one received such a high popularity ranking. There was a bag with goodies (snacks) awaiting in our room when we arrived. A bath robe was provided. The room and bathroom were spotless, bed was comfortable and the beddings of high quality. There was a 50" LCD tv in our room and there were LCD tvs everywhere in the public areas (e.g. even in the elevator). Everything looked very new and tastefully simple enough. The best experience was a Starbucks coffee machine in the breakfast room. There was a double swing in our Asian suite, and if I had read this in the review I probably would have stayed away, but it did not bother me. Staff was very polite.

  • Stayed January 2009, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank jim_and_jill09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Super 8 Austin/Airport North

Property: Super 8 Austin/Airport North
Address: 5606 E 51st St, East 51 Street & Highway 183, Austin, TX 78723-6144
Phone Number:
Location: United States > Texas > Austin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#7 Best Value Hotel in Austin
#18 Family Hotel in Austin
#21 Romantic Hotel in Austin
#26 Business Hotel in Austin
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Super 8 Austin/Airport North 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Super 8 - 183 Airport Hotel Austin
Super 8 Hotel Austin
Super 8 Austin
Super Eight Austin
Austin Super 8
Austin Super Eight

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