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Best Western Plus Royal Mountain Inn & Suites
Ranked #1 of 7 Hotels in Athens
Certificate of Excellence
sissy in houston
Level Contributor
54 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“great rest”
Reviewed April 6, 2014

This is the second time for me to stay at this location.I love staying here anytime I go to Canton this is where I stay.The staff is nice and give good recommendations.The rooms are nice and clean and the BEDS are the BEST I have slept on.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank sissy2007l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa F, General Manager at Best Western Plus Royal Mountain Inn & Suites, responded to this review, April 14, 2014
Dear Guest,

Thank you for taking the time to share feedback regarding your stay with us.

We share all our guests comments with our staff to ensure we exceed our guests expectations. It is very uplifting to our staff to read all the positive feedback from our guests.

I am so happy you were able to enjoy a good night's rest on our comfortable beds, especially after a long day of shooping in Canton.

I look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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211 reviews from our community

Traveler rating
    136
    61
    11
    1
    2
See reviews for
81
29
13
62
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
1 review
Reviewed April 1, 2014

Staff was very friendly and helpful. The room, bathrooms & everything overall, were extremely clean. Everything still seems new. The breakfast area was kept very clean and replenished, and the food was really good with plenty to eat (scrambled eggs, sausage, biscuits, gravy, rolls, muffins, cereal, waffles, juices, milk, coffee, etc...). They had a media room, but I enjoyed their wireless internet in my own room. At the time, it was too cold to swim, but they did have an outside pool & hot tub. The workout room was small, but adequate for all my needs.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank I7181HUmaryh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa F, General Manager at Best Western Plus Royal Mountain Inn & Suites, responded to this review, April 14, 2014
Dear Guest,

Thank you for taking the time to share feedback with us and our future guests regarding your stay.

We are pleased to hear that you enjoyed your stay.

We hope that you will stay with us again the next time you are in Athens.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Galveston, TX, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed March 24, 2014

The folks at the Best Western PLUS provide the most inviting and down home warmth I have ever experienced. You are greeted like an old friend, everyone smiles and speaks to you. The facility is neat, clean, and welcoming.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Debra P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa F, General Manager at Best Western Plus Royal Mountain Inn & Suites, responded to this review, April 14, 2014
Dear Guest,

Thank you so much for taking the time to share your experience with us here at the Best Western Plus.

We are happy to hear that you enjoyed your stay and did experience true East Texas Hospitality.
We pride ourselves in Great Customer Service. I will be sure to share your commemts with our staff.

We look forward to having you as our guest again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Woodstock, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 22, 2014

This Best Western was a fantastic hotel. I have business in the area on a monthly basis. The staff was very friendly and helpful. The room was clean and the bed was very comfortable. Breakfast was always ready with great choices I will definitely stay there again.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank David R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa F, General Manager at Best Western Plus Royal Mountain Inn & Suites, responded to this review, April 14, 2014
Dear Guest,

Thank you for taking the time to share your comments regarding your stay. Your feedback is very important to us.

We are happy to hear that you enjoyed your stay.

We hope to see you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rockwall, United States
1 review
Reviewed March 20, 2014

We only stayed for 1 night and would definitely stay again. The staff was friendly and helpful and the rooms were nice and clean. The breakfast in the morning was nice as well. There were several choices, including both hot and cold options. Not a huge buffet, but it worked well for us. They do end the breakfast at 9:30 and since we were on a family, just relaxing trip, I wish that breakfast could've ended a little later, like maybe 10.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank George L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa F, General Manager at Best Western Plus Royal Mountain Inn & Suites, responded to this review, April 3, 2014
Dear Guest,

We would like to thank you for sharing your comments regarding your stay with us.

We are excited to hear you enjoyed your stay. Your comments will be posted for all the staff to share with one another. Our Guests feedback is very important to us.

We would like to invite you and your family back to stay with us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waco, United States
1 review
Reviewed March 13, 2014

Clean, great place to stay. Quiet. Staff was very nice and helpful. Bed was very comfortable. Close to restaurants and a couple of antique stores. 10 miniutes from downtown Athens. Breakfast wasn't very good. I guess if you dont mind eggs and kolaches it would be okay. Not a fan of hotel breakfasts anyway.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Janice M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa F, General Manager at Best Western Plus Royal Mountain Inn & Suites, responded to this review, April 3, 2014
Dear Guest,

Thank you for taking the time to share your comments regarding your experience at our Hotel.

We are pleased to hear that you did enjoy your stay! I will be sure to share your comments with all of our staff.

I regret the fact that our Breakfast did not exceed your expectations. We are consistently making changes to our menu as well as the Vendor's that we purchase the items from. Your feedback will be reviewed and taken into consideration to better serve our guests in the future.

We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lancaster PA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 3, 2014

Excellent Hotel. Very friendly & accommodating staff - they are all willing to go "beyond the call" to ensure a pleasant stay. Very comfortable rooms & a very good breakfast. Everything was in excellent condition and clean. Plenty of parking and very short walk to reception. Outstanding Value!

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank A_L_Travelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa F, General Manager at Best Western Plus Royal Mountain Inn & Suites, responded to this review, March 6, 2014
Dear Guest,

Thank you for taking the time to share your comments regarding your stay with us.

We are very happy to know that you enjoyed your stay at our hotel. We pride ourselves in Exceptional Customer Service and after reading your review, I am confident that we accomplished our number one priority of Taking Care of our guests.

Again, thank you for taking the time to share your feedback and we hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Royal Mountain Inn & Suites

Property: Best Western Plus Royal Mountain Inn & Suites
Address: 1814 Highway 31 E, Athens, TX 75751-5403 (Formerly BEST WESTERN Plus Royal Mountain Inn & Suites)
Phone Number:
Location: United States > Texas > Athens
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Athens
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Plus Royal Mountain Inn & Suites 2.5*
Number of rooms: 61
Reservation Options:
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