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“Excellent Stay”

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Best Western Plus Royal Mountain Inn & Suites
Ranked #1 of 7 Hotels in Athens
Certificate of Excellence
Reviewed March 13, 2014

Clean, great place to stay. Quiet. Staff was very nice and helpful. Bed was very comfortable. Close to restaurants and a couple of antique stores. 10 miniutes from downtown Athens. Breakfast wasn't very good. I guess if you dont mind eggs and kolaches it would be okay. Not a fan of hotel breakfasts anyway.

  • Stayed: March 2014, traveled on business
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Review collected in partnership with Best Western
Thank Janice M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa F, General Manager at Best Western Plus Royal Mountain Inn & Suites, responded to this reviewResponded April 3, 2014

Dear Guest,

Thank you for taking the time to share your comments regarding your experience at our Hotel.

We are pleased to hear that you did enjoy your stay! I will be sure to share your comments with all of our staff.

I regret the fact that our Breakfast did not exceed your expectations. We are consistently making changes to our menu as well as the Vendor's that we purchase the items from. Your feedback will be reviewed and taken into consideration to better serve our guests in the future.

We hope to see you again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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209 - 215 of 249 reviews

Reviewed March 3, 2014

Excellent Hotel. Very friendly & accommodating staff - they are all willing to go "beyond the call" to ensure a pleasant stay. Very comfortable rooms & a very good breakfast. Everything was in excellent condition and clean. Plenty of parking and very short walk to reception. Outstanding Value!

  • Stayed: March 2014, traveled as a couple
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Review collected in partnership with Best Western
Thank A_L_Travelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa F, General Manager at Best Western Plus Royal Mountain Inn & Suites, responded to this reviewResponded March 6, 2014

Dear Guest,

Thank you for taking the time to share your comments regarding your stay with us.

We are very happy to know that you enjoyed your stay at our hotel. We pride ourselves in Exceptional Customer Service and after reading your review, I am confident that we accomplished our number one priority of Taking Care of our guests.

Again, thank you for taking the time to share your feedback and we hope to see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 2, 2014

We were very pleased with overall service and quality of the hotel. Beds were very comfortable and room was very clean. There was a good size fridge and microwave in the room, we did not need for our one night say but would have been helpful if we had a longer stay. Would definitely use this hotel again should we be in that area. Added note: Close enough to Canton Trade Days and at a great price too:)

  • Stayed: March 2014, traveled with friends
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Review collected in partnership with Best Western
Thank Violet S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa F, General Manager at Best Western Plus Royal Mountain Inn & Suites, responded to this reviewResponded March 6, 2014

Dear Guest,

We appreciate you taking the time to share your comments regarding your stay with us.

We are very happy to hear that you enjoyed your stay.

Please stay with us again the next time you visit Athens, Texas. We would be honored to have you as a return guest.

Hope to See you Soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 17, 2014

Wonderfu weekend stay with familyl! Staff was excellent, great pool, fitness area, room was clean, plenty of towels, breakfast was awesome! Can't wait to stay again. Close to wedding venue, restaurants, and shopping.

  • Stayed: February 2014, traveled with family
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Review collected in partnership with Best Western
Thank Roena H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa F, General Manager at Best Western Plus Royal Mountain Inn & Suites, responded to this reviewResponded February 21, 2014

Dear Guest,

Thank you for taking the time to share your experience at our Hotel.

I am pleased to see that you enjoyed your stay with us. I will be sure to share your comments with our staff.

I hope that you will be our guest again soon when you are in the Athens area.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 13, 2014

I am pleasantly surprised with my stay at this hotel. I am here on business and chose to stay here. The room was very elegant and nice. My suite was equipped with a modern comfortable sofa. It was also nice to know that the pillows were fresh and clean (something I have also had problems with in the past with the odor smell of the pillows). The hotel is in a convenient, safe location. The hotel staff is professional and friendly. This is definitely one of the better Best Western hotels. There is very little room for complaint. I will definitely stay at this location again if I ever come to Athens.

  • Stayed: February 2014, traveled on business
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1  Thank Ashley A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patelpp, General Manager at Best Western Plus Royal Mountain Inn & Suites, responded to this reviewResponded February 17, 2014

Dear Guest,

I would like to thank you for taking the time to share your experience at our Hotel. We are honored that you enjoyed your stay and plan to stay with us again in the future.

It is always a pleasure sharing feedback from our Guests with our staff, they all work very hard everyday to accomplish our most important goal exceeding our Guests Expectations.

We know you have a choice, Thank You for choosing Best Western Plus Royal Mountain
Inn & Suites.

We hope to see you soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 16, 2013

We have family in Athens, Texas and travel there at least three times each year. This Best Western PLUS Royal Mountain Inn and Suites is our favorite location to rest and relax while we are in town. The staff is always welcoming and the rooms are always clean and inviting.

  • Stayed: December 2013, traveled with family
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Review collected in partnership with Best Western
Thank Marna R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2013

Since Athens is a small town with slim picking on hotels, this hotel did the job. Its in a nice/safe area and close enough to downtown and other major points of contact within the city. The service was good, the rooms were fine and the overall experience was just fine. What stood out most to me was the friendliness and courtesy of the breakfast room staff. She not only greeted but also asked how everything was and if she could assist any further. Overall I would rate the hotel just fine. I'll probably stay there again if I have to be in the area for business, but overall, nothing spectacular.

  • Stayed: October 2013, traveled on business
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Review collected in partnership with Best Western
1  Thank Olubunmi O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Royal Mountain Inn & Suites

Address: 1814 State Highway 31 E, Athens, TX 75751-5403 (Formerly BEST WESTERN Plus Royal Mountain Inn & Suites)
Phone Number:
Location: United States > Texas > Athens
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Athens
Price Range: $76 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Royal Mountain Inn & Suites 2.5*
Number of rooms: 61
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