Came to Dallas to see the Cowboys play Philly in season finally. We drove all night and got to the hotel early on game day. Front desk attendant was awesome, she was able to give me and my two sons a room hours before regular check in. After that, it pretty much went sideways. We got to the room and the cleanliness was way below what I consider average. Pretty sure the sheets in the hide away bed had not been changed in quite some time. They were stained and their was hair everywhere. Bathroom also wasn't real clean. Looked like counter had been wiped down, but zero cleaner. We did call the front desk requesting that the room be looked over when we left for Cowboys Stadium. Was told that we would be taken care of. We got back from the game LATE Sunday night and nothing had been done. We paid a short $300 for this room. I have stayed in Super 8's that were cleaner. The bar & grill was overpriced and the food was also below average. Service was ok, but not great. Very disappointed with the room not getting taken care of like promised! We spent a lot of money and in the end feel like we were taken advantage of!!!
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- Also Known As:
- Crowne Plaza Suites Arlington Hotel Arlington
- Crowne Plaza Arlington
- Crowne Plaza Hotel Arlington