I love to bring the family to Twisted Root. And the service is usually excellent. Usually. Tonight for the first time I had to return an order. And I hate returning orders. But my veggie burger plate came covered in bacon. Too much to eat around. Guy at the front explained they'd accidentally put my burger on the wrong salad plate and asked the tall blond girl working the food prep area to make me another salad. Hold the bacon. I watched her slowly make a salad, then watched her shoulders slump as she realized shed just dumped another handful of bacon all over it. Again. She reached up for another tray, and I fully expected to have to wait while she slowly prepared another. Then she changes her mind, scrapes the top off the one she just made, and moved the mess to the new tray. Rather than return it again I chose to eat around the bacon. In retrospect, I wish I could take back the $7 tip. Still plan to come back to twisted root, but will hope they have someone different working the food prep. Someone who cares about what they are doing.
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