The rooms were clean, comfortable and modern. I loved the amenities. They have a heated indoor pool, gym, and 24 hour store for any last minute toiletries or snacks. Its attached to a Bar called Zuri that was surprisingly happening, with good drinks, good food and a great crowd.
What set this hotel apart was the personal touch from the staff. We forgot a very important item in the room (iPad) and drove home without realizing what we had done. After unpacking and tearing up the house and car, we came to the realization it might have been left in the hotel room.
When we called Blue Cypress, we had almost no hope of recovering our iPad. This is not the first time we've lost something on a trip, but it is the first time we've every gotten something back! We know the staff cannot be responsible for our bone headed mistakes. Besides, who would know if something was found and never turned in. Someone could have had an almost new iPad, and there would have been little to no repercussion if it was found and kept.
Imagine our surprise when Megan came to the phone and made our day. We were really impressed with her and the Manager on duty. They asked us several specific questions to ensure we were the true owners of the item, then they packaged it up and shipped it to us. It was returned home in 2-3 days, during the craziness of Christmas shipping.
Thank you to Megan, the Manager in Charge and the wonderful person who cleaned our room and turned our iPad in.
- Official Description (provided by the hotel):
- Discover a new sense of chic at Blue Cypress Hotel - an eclectic and thoroughly unique Arlington boutique hotel. Comfortable discreet yet light and playful. This elegant modern hotel exudes a cozy, relaxing vibe. The perfect mood to go out and explore or stay in and enjoy a night at the Ultra sleek Zuri Restaurant & Lounge . Intimate and uniquely elegant, our Boutique Hotel provides a place for you to get away or for a Corporate convention in Beautiful Texas. The Blue Cypress Hotel is located at the intersection of Hwy 360 & Abrams, is near Six Flags, Hurricane Harbor, AT&T stadium and Globe life Park. Amenities include an in-room refrigerator & microwave, free high-speed wireless internet access, outdoor pool, Fitness room. Also includes Free Parking and Complimentary Continental Breakfast. We offer large Family Suites and Jacuzzi suites and Banquet and Meeting facilities. We would love to have you stay! ... more less
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