We held our wedding reception here and it was the worst experience to deal with the management here. The event manager never prompted us to make the final payment until a few days before the event (when all my other vendors had reached out to me as they should) and I got a voicemail from the management saying our wedding was off if we didn't make a payment by 5pm that day. Um, thanks for the advance notice and pleasantries. Their sales manager was so hard to reach and didn't respond for days. I had to draw my own floor plan to give to them because she never reached out to me with her own like she said she would. She sent me the wrong dimensions of the stage and I had to go there myself to measure it because she was so incompetent. She never even apologized for her own mistake. On the day of the event, the management was so rude to my vendors setting up the hall that my vendors vowed to blacklist the venue and warn all their clients against it. It was a poor experience from start to finish - the only time the management was receptive was when I was signing the contract and making a deposit in the beginning. Horribly unpleasant and rude management aside from Hamida. Out of all my vendors, this was the most frustrating and distasteful one to deal with. Please don't waste your time considering this place as potential venue. Not worth the stress.
- Official Description (provided by the hotel):
- Discover a new sense of chic at Blue Cypress Hotel - an eclectic and thoroughly unique Arlington boutique hotel. Comfortable discreet yet light and playful. This elegant modern hotel exudes a cozy, relaxing vibe. The perfect mood to go out and explore or stay in and enjoy a night at the Ultra sleek Zuri Restaurant & Lounge . Intimate and uniquely elegant, our Boutique Hotel provides a place for you to get away or for a Corporate convention in Beautiful Texas. The Blue Cypress Hotel is located at the intersection of Hwy 360 & Abrams, is near Six Flags, Hurricane Harbor, AT&T stadium and Globe life Park. Amenities include an in-room refrigerator & microwave, free high-speed wireless internet access, outdoor pool, Fitness room. Also includes Free Parking and Complimentary Continental Breakfast. We offer large Family Suites and Jacuzzi suites and Banquet and Meeting facilities. We would love to have you stay! ... more less
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