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“Hit-or-Miss on Quality”

Saltgrass Steak House
Ranked #4 of 804 Restaurants in Arlington
Certificate of Excellence
Cuisines: American
More restaurant details
Restaurant details
Good for: Local cuisine, Large groups, Special occasions, Business meetings, Families with children
Dining options: Late Night, Lunch, Dinner, Reservations
Arlington, TX
Level 6 Contributor
516 reviews
334 restaurant reviews
common_n_restaurant_reviews_1bd8 146 helpful votes
“Hit-or-Miss on Quality”
Reviewed February 11, 2013

I've been here a number of times for lunch and never quite know what to expect. Sometimes the food is great; other times it's very average. For instance, the Grilled Chicken Salad is generally very good, but the Tenderloin Cobb Salad and Texas Cheesesteak Sandwith have both suffered from questionable meat selection. (The only thing I hate more than chewing beef fat is having to casually spit it into my napkin over a business lunch.) The staff is very pleasant and attentive, but at the end of the day, that's still only worth so much. I'll certainly come back here but only to "mix things up."

  • Visited February 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank DanNowlan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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780 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
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English first
Houston
Level 5 Contributor
90 reviews
69 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
“Good meat, pathetic service”
Reviewed February 6, 2013

So I go with a colleague, we get a 3 minute speech from the waiter introducing himself, which is OK, we ordered the meal with a special side (sliced jalapenos), the waiter disappears. After that, a string of waiters would go pass our table dropping plates (first the starter, then the salads, finally the entree) without even stopping or looking at us. The jalapenos don't show, and when we try to get hold of any of them, they all walk through the room looking to the horizon like zombies avoiding eye contact with the clients (us and any other). eventually after a loud Hey! the original waiter gets back, we ask for the jalapenos and apologizes that he forgot all about. A full one piece jalapeno is delivered a while later by a third person. After we finished dinner, same treatment for the ticket. Eventually, a guy from the kitchen sees us waiving at the zombies, and gestures (we are thankful to him) to one of the waiters to show up at our table. We eventually got the check and paid. Now, it looked like everyone was getting the same treatment. The reader of this review will think that we looked like odd clients (say, dressed like pimps and holding hands at the table), thus were ignored by the waiters in a effort for us to leave, but we are just normal professional dull looking technical people having dinner after delivering a presentation for a company. I'm crossing these branch of the restaurant from my places to go. Meat was OK, in fact was very good, but the service totally wasted the experience.

  • Visited February 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank OilfieldTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manassas, Virginia, United States
Level 5 Contributor
57 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
“Not as good as I was hoping”
Reviewed February 6, 2013

We had read reviews about Saltgrass and were looking forward to it. We ended up being somewhat disappointed in the food and service. We were nearly the only ones there, yet the servers didn't keep up with our drinks. The bread before the meal was wheat and sort of stale and tasteless. The tropical sangria was really good--I would recommend that. The steak was good, but not amazingly delicious. Fried shrimp was not very good. All-in-all I would have probably preferred to go to a mom and pop steakhouse with better food than the Saltgrass.

  • Visited February 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Amanda781
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 6 Contributor
117 reviews
60 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
“Two visits”
Reviewed February 4, 2013

Great steak. Mediocre waitstaff with one girl who was very rude and unwelcoming. Served stale/hard complimentary bread before the meal.

Visited January 2013
Helpful?
Thank blessedinlife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Worth, Texas
Level 4 Contributor
37 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
“Great All Around”
Reviewed January 26, 2013

Good food, excellent service, and nice ambiance. Go early during lunch hours as they get pretty busy for good reason!

Visited October 2012
Helpful?
Thank RachelRC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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