The room was clean. The bed was comfortable. The location is near many attractions. Overall, a nice hotel. However, I do have one complaint that I feel other frequent travelers should be aware of.
I checked into this hotel for 5 nights. Being an IHG Rewards Club Platinum Elite member, I asked if they had any room upgrades available. I was told that while they do, they only offer upgrades to people who are staying for 1 or 2 nights. This is not in accordance with IHG Rewards policy, and I have never heard of another hotel doing this. I contacted IHG and they told me that it was because the hotel was sold out on the day after I checked in. However, I went online and it still showed rooms available at the next level up from my reservation, not to mention that the hotel offered me a room at that level if I paid the difference. Finally, after several phone calls over the next hour, and speaking to both IHG Rewards and the corporate office's booking department, they gave in and gave me the room upgrade.
- Official Description (provided by the hotel):
- The Candlewood Suites Arlington is located in the Heart of the Arlington Entertainment, close to the Globe Life Ballpark, Home of the Texas Rangers, AT&T Stadium, Home of the Dallas Cowboys, Arlington Convention Center, Six Flags Over Texas Amusement Park & Hurricane Harbor Waterpark & University of Texas at Arlington. Only 8 miles southwest of the DFW Int'l Airport, the Candlewood Suites Arlington is centrally located between Dallas & Fort Worth with easy access to Interstate 30 & Highway 360. The hotel is in close proximity to Lone Star Park & Verizon Theatre in Grand Prairie, Texas. Nearby Fortune 500 companies: General Motors, Siemens, Bell Helicopter/Textron, American Eurocopter, Safran/Turbomeca USA, Lockheed Martin, Vought Aircraft, American Airlines & L 3 Communications. Candlewood Suites Arlington, an extended stay hotel, offers complimentary high-speed Internet. Each suite has a fully equipped kitchen and full size refrigerator. Work efficiently at your over sized executive desk with two separate phone lines-check email and talk on the phone at the same time. Relax while you enjoy the CD player or VCR/DVD. Borrow your favorites from our free video & CD library. In our Candlewood Cupboard, you can purchase meals, snacks, & sundry items. Pets welcome with a non refundable fee: $15 for the first night, $10 for each subsequent night, not to exceed $150. Up to 2 pets allowed per room, must weigh less than 80 lbs. Pet agreement must be signed at check in. Ask about our shuttle service (Mon-Fri). ... more less
- Reservation Options:
- TripAdvisor is proud to partner with IHG, Booking.com, Orbitz, Hotels.com, Priceline, Expedia, Hotwire, Cancelon, Evoline ltd, HotelQuickly, TripOnline SA, getaroom.com, HotelsClick and Hotel.de so you can book your Candlewood Suites - Arlington reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Candlewood Suites - Arlington Hotel Arlington
- Candlewood Arlington
- Arlington Candlewood Suites