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“Nice, friendly staff” 4 of 5 stars
Review of Holiday Inn Express & Suites Arlington

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Holiday Inn Express & Suites Arlington
Ranked #28 of 61 Hotels in Arlington
Oklahoma
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Nice, friendly staff”
4 of 5 stars Reviewed April 18, 2013

Good hotel over all. They were in the process of remodeling, no real disturbance. Friendly staff. Would stay again.

Quick check in. Easy check out.
Breakfast was average, not horrible, not great. They did have a pancake machine, but I didn't try them. Looked good enough though.

  • Stayed April 2013, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank LilRed001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, responded to this review, May 10, 2013
Hi LilRed001:

Thank you for the nice words. We have completed the renovations and are pleased that we limited any disturbance during your stay. We work very hard to make sure every guest stay is unique and memorable no matter what might be going on at the property!

I wish you would have tried our famous pancakes as they are a popular treat. We hope to see you again in the near future.

Best,

Rachel Miller
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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161 reviews from our community

Traveler rating
    36
    58
    35
    16
    16
See reviews for
65
25
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 11, 2013

As soon as we arrived the front desk lady was very nice and took carw of as immediately, We were tired and frustrated from the flight so we needed a couple of drinks, we decided to go to the bar right beside the lobby after dropping our stuffs in our room! We walked in and a really friendly lady said Hi and asked how we were doing, she asked if we were having dinner or just a couple of drinks, she mentioned the happy hour specials, but we wanted something good, so we order some top shelf drinks, my partner wanted something fruity and refreshing with malibu, unfortunately there was not malibu behind the bar but she recommend a coconut rum similar to malibu, she made a drink call bay breeze (she wrote it on a paper for us) my partnee loved it! She was so nice and she kept conversation with everyone sitting around the bar, she recommended things to do around the DFW, She also gave us a couple of samples 2 Texans beers which I thought was cool from her to give us a little taste of some beer from Texas.
Those and other things impressed me, She was awesome. Great experience at Holiday Inn, Arlington Tx! Going back for sure.

  • Stayed March 2013
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Barbachiki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, responded to this review, May 10, 2013
Hello Barbachiki:

Thank you very much for the kind words! We are glad that we were able to change your day around after the difficulty in your travel schedule. I am glad that you met Mary, our Manager's Reception Attendant. As we provide free beer, wine, and snacks; we always like to hear that our hard work pays off.

We hope to see you again in the near future.

Best,

Rachel Miller
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Rio Rancho, New Mexico
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed January 14, 2013

My fiance and 2 of my boys stayed at this hotel after a day at Six Flags. It was very close to the amusement park which puts it close to the Rangers and Cowboys if your in town to see either one of those teams. The hotel was nice and had a pool although we didn't have a chance to use it. The staff we dealt with was friendly and courteous. There is breakfast in the morning which is always a plus and it was a warm breakfast which makes it just that much better.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank pAcmAn306
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, responded to this review, January 21, 2013
Pacman306,

Thank you for giving our hotel such great feedback about your stay! I am very glad that you got to enjoy our complimentary hot breakfast while you were here.

Our staff always strives to be friendly and courteous to every guest, so I am glad that was felt by you and your family while staying with us.

Next time you come to the area, I hope that you all will be able to enjoy our pool and all of the other great amenities that our hotel has to offer!
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Corpus Christi, Texas
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 10, 2012

We had a FANTASTIC stay for the Dallas VS Tampa Bay weekend! We were treated like a King & Queen from check-in to check-out! Any request was answered and accommodated quickly and enthuiastically from asking for a plastic fork & spoon when the kitchen was closed to calling for a taxi (and a great rate!) to the game for my entire family. We witnessed the same hospitality being shared with anyone else that had inquiries at the front desk. WE'LL STAY HERE EVERYTIME WE ATTEND A COWBOY GAME!! ....extra cudos to Jeffrey Ellis who went the extra mile to make us happy and comfortable!

  • Stayed September 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank marvin b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, responded to this review, January 17, 2013
I want to thank you for choosing our hotel for your trip to Arlington, TX. We know there are plenty of choices and you came to see us at the Holiday Inn Express.

Your feedback is very generous and we thank you for it. We like to take the positive notes and relay them to our staff to praise them for a job well done. Our philosophy is the guests are our number one priority. We are glad hear the positivity from you regarding the staff, and the property in general. The feedback you provided helps better us as a hotel staff and we greatly appreciate it.

Contact us if you ever need anything
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lake Texoma
Level Contributor
85 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
5 of 5 stars Reviewed September 17, 2012

Recently stayed 9/15 at the hotel. It is super close to Ballpark in Arlington, the new Cowboy Stadium, Hurricane Harbor & Six Flags.etc. I was searching for accommodations to have a king size bed in 1 room and a regular bed for grown children, not a hide a bed. I booked it online after reviewing several other choices in the area..Check in was great, Troy was very helpful and received a priority bag for the room. It was ready at 3:00, clean pool, super cold ac., breakfast with hot choices, coffee selections with creamers. It was a Suite with the bathroom/sink/fridge/microwave in the middle..2 flat scrn tv's..This hotel is also on the BLUE LINE Trolley loop to go to and from events that lets you park here if you are a guest and ride to the event, then the trolley picks up every 30 minutes and will return you to your hotel. It is right off 360 and handy when not sure of traffic and road blocked events. We managed to have dinner close by at Pappadeaux...There is also a Saltgrass and Trail Dust not far..If you run out of anything there is a Walmart right in front of Cowboy Stadium and they have a ton of sports stuff if you left without it..Definitely go again

  • Stayed September 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Trixie007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, responded to this review, January 17, 2013
I want to thank you for choosing our hotel for your trip to Arlington, TX. We know there are plenty of choices and you came to see us at the Holiday Inn Express.

Your feedback is very generous and we thank you for the feedback. We like to take the positive notes to relay to our staff to praise them for a job well done. Our philosophy is the guests are our number one priority. We are glad hear the positivity from you regarding the staff, and the property in general.

Contact us if you ever need anything
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Holland, Michigan
Level Contributor
119 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed September 2, 2012 via mobile

Came to Arlington for Alabama/Michigan game and needed to stay close enough to walk to Cowboys Stadium. It's over a mile but an easy, secure walk. Easy on/off from 360 between 30 & 20, lots of parking. Check in was pleasant and they gave me the Priority Club goodie bag. 3 floors, room was on 3rd and elevator was fine. Room had some minor cosmetic wear and tear but was clean. Mattress was old and needs replacing. My son slept on sofa bed and it was springy. Very tight quarters, little room for luggage and working on laptop. WiFi was good, stayed strong. Outdoor pool is smallish but fun, note that the towels are at front desk and there is no indication of that anywhere. Breakfast was typical HIE but the room is cramped and very hard to keep clean. Also note there is a city entertainment tax.

  • Stayed September 2012
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank ICness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, responded to this review, January 17, 2013
We want to thank you for taking time to write a review regarding your stay. We would also want to thank you for choosing our property over all the choices in Arlington, we know there is a lot of options and you chose to stay with us.

All your feedback is greatly appreciated in praising the staff as well as helping train the staff on what needs work. We are going to let our maintenance staff know of the cosmetic issues that you have mentioned and will work on getting these things repaired as quickly as possible.

Again, we do appreciate the kind words and the business you had provided for us during your visit to Arlington. If you ever need anything, do not hesitate to reach out to the hotel.
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Little Rock, Arkansas
Level Contributor
49 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed August 14, 2012

We had to get two rooms late at night and one of our favorite hotels is the Holiday Inn. So we started by calling here first. Our first impression of this property was the front desk employee. He was very helpful and even lowered our rate lower than the AAA rate. When we arrived it was an easy check in to both rooms. We were given some extras...a few bags of snacks and bottled waters (a perk for Priority Club Members). The rooms were very clean and the beds were great! Holiday Inn Express has some of the most comfortable beds, with the exception of my own, that I have ever slept in. We had good service and a nice clean room. We will return here in the future. We visit Arlington frequently because of work but have never stayed at this location but we will now!

Room Tip: We had to leave before the breakfast room was open but we enjoyed a fresh, hot cup of coffee before...
See more room tips
  • Stayed August 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Itsunreal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, responded to this review, January 17, 2013
We want to thank you for choosing our hotel for your most recent visit to Arlington. We know there are many choices in the area and you chose our property.

We are very happy that you had such nice things to say about our staff and the kind words will be passed on to the appropriate departments.

We do hope that you come back to Arlington soon and when you do we will be here to make your stay a perfect 10.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express & Suites Arlington

Property: Holiday Inn Express & Suites Arlington
Address: 2451 E Randol Mill Rd, Arlington, TX 76011-6334
Phone Number:
Location: United States > Texas > Arlington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #28 of 61 Hotels in Arlington
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Arlington 2.5*
Number of rooms: 103
Official Description (provided by the hotel):
Holiday Inn Express offers the best price and location of any hotel in Arlington TX. Contact us today to stay at our affordable hotel, located near Six Flags, Rangers Ballpark and Cowboys Stadium! ... more   less 
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Also Known As:
Holiday Inn Express & Suites Arlington, Tx Hotel Arlington
Holiday Inn Express And Suites Arlington, Tx
Holiday Inn Arlington
Arlington Holiday Inn

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