Everything about this hotel was wonderful The room was spacious and spotless, and they allowed us to check in early. The bedding and especially the pillows were very comfortable. The location is perfect, it's close to all of the Arlington attractions. The one and only problem during our stay was the Arlington Trolley which is designed to stop at all of the hotels and tranport people to the area attractions. My wife and I were attending a Rangers game so the hotel furnished us with our boarding passes and told us where and when to get picked up. We were there 10 minutes early and there were already people waiting. Finally the assigned trolley came into view and passes right by us. It was completley full so we figured no problem....there will surely be another trolley by in a mew minutes. We waited at least 30 minutes and by now there were well over twenty people waiting at our assigned stop alone. Many were taking the taxis that kept bargaining. Finally the HOTEL MANAGER came all the way out to the curb to see what was going on. She immediately got the HOTEL SHUTTLE Van into service and they took us to the game. The whole time she is apologizing to us. I'm thinking she went above and beyond in even recognizing there was a problem, (the trolley stop is off hotel property).
I will certainly plan on staying at this hotel every time I'm in the area now. By the way, the trolley also failed to pick up passengers after the game also and there were probably 150 people waiting at the various colored trolley stops at the stadium. We ended up sharing a taxi with another couple from this hotel. HORRIBLE experience with city of Arlington. TREMENDOUS experience with Wingate Hotel and staff!
- Official Description (provided by the hotel):
- Built for business, yet perfect for getaways, Wingate by Wyndham Arlington is a modern Arlington, Texas hotel that delivers a refreshing mix of friendly services and distinctive accommodations. Guests of our well-appointed Arlington hotel will appreciate an ideal location in the heart of the Dallas-Fort Worth metropolitan area, just minutes from top attractions and activities in Arlington's fun-filled Entertainment District. ... more less
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- Also Known As:
- Wingate By Wyndham Arlington Hotel Arlington
- Wyndham Arlington
- Arlington Wyndham
- Wingate Arlington