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Microtel Inn & Suites by Wyndham Aransas Pass/Corpus Chris
Ranked #1 of 8 Hotels in Aransas Pass
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496 reviews from our community

Traveler rating
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    35
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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  • French first
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English first
austin
Level Contributor
62 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed July 30, 2013 via mobile

We have a NEW charger for our Ipad. We just returned to our room and our harger was replaced with a filthy, sticky, torn down to the wire charger.

I called the front desk and asked if the owner is here and then asked for the owner's name so I could contact. Some rude lady kept telling me to call in the morning and talk to the GM. It's very obvious there's a problem NOW.

I asked if she's refusing to tell me the information and she said no, then just kept telling me to call in the morning. Attitude voice. News flash, lady. I'm the one that should have an attitude right now. She didn't bother to ask what's wrong or how she can help.

All I needed was a contact email to alert the owner that he/she has an internal issue. If you stay here, DO NOT LEAVE ANY VALUABLES in the room. Thank goodness we took our electronics to the beach.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank texastravelAustin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherry S, Guest Relations Manager at Microtel Inn & Suites by Wyndham Aransas Pass/Corpus Chris, responded to this review, September 8, 2013
I appreciate your concerns. We have never had an issue with our staff stealing anything from guest. The housekeeping staff here is not electronically knowledgeable. They only have cell phones that they have for emergencies. When they find something in a room, they log it, tag it with the room number and we call the guest that it belongs to and get it returned by mail.
For as the Front Desk, We are in the process of teaching our new employees about customer service and how to take care of issues that might come up...Thank you for sharing this issue with me, It will be looked into. I appologize for any inconvienence that this may have caused you and I hope that you will try us again. Sherry Shaver, Guest Service Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Microtel Inn & Suites by Wyndham Aransas Pass/Corpus Chris

Property: Microtel Inn & Suites by Wyndham Aransas Pass/Corpus Chris
Address: 355 E Goodnight Ave, Aransas Pass, TX 78336-1913
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Aransas Pass
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 8 Hotels in Aransas Pass
Price Range (Based on Average Rates): $
Hotel Class:2 star — Microtel Inn & Suites by Wyndham Aransas Pass/Corpus Chris 2*
Number of rooms: 20
Reservation Options:
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Also Known As:
Microtel Inn And Suites Aransas Pass
Microtel Inn & Suites Aransas Pass Hotel Aransas Pass
Microtel Aransas Pass
Aransas Pass Microtel

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