I'm a business traveler used to a fairly consistent experience from Hampton Inn, so I was a little shocked by this hotel. There is elevator and my room was extremely small. The smell of mildew and smoke was always in the air. And my ceiling was cracked and peeling indicating past water damage. The staff (except for the front desk) is the only reason I gave two stars. They were very friendly and courteous. The housekeeping staff does a good job, but they're pretty slow. It was not uncommon for me to return from work and find my room had not yet been cleaned yet. I think management might be needing a reality check....they charged me (my company) nearly a hundred dollars a night, but frankly, this is a $59/69 a night hotel at best.
- Official Description (provided by the hotel):
- Baymont Inn & Suites Amarillo East as of January 1, 2013. ... more less
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- Also Known As:
- Hampton Inn Amarillo Hotel Amarillo
- Amarillo Hampton Inn