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“Terrible stay at Luxury Inn and Suites” 1 of 5 stars
Review of Luxury Inn and Suites

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Luxury Inn and Suites
Ranked #59 of 69 Hotels in Amarillo
Houston, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Terrible stay at Luxury Inn and Suites”
1 of 5 stars Reviewed November 28, 2013

The room was dirty. The bed uncomfortable and I had a hard time sleeping because it felt like I was going to flip out of it because it felt unsteady. The towels in the bathroom had lipstick marks on it. I did not take a shower because the shower looked dirty. Overall, the place was a dump and I paid , too much for a dirty uncomfortable room. I would not recommend staying at Luxury Inn.

  • Stayed November 2013, traveled solo
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Kelela_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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43 reviews from our community

Traveler rating
    1
    3
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    35
See reviews for
14
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • German first
  • Any
English first
Pasadena, California
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed September 23, 2013

Indian owner argued about the internet price listed & wouldn't honor it. Room was completely disgusting & smelled like pee & mold. Switched rooms & that room smelled less awful, but not much better. You may get a fridge or a microwave that look old & dirty. Everything was old, dirty & just gross! We were so tired we decided to stay, but I've never felt more disgusted ever & I've lived & traveled in Africa & Asia. We brought sleeping bags from the car so didn't have to sleep on their sheets. The bedspread was burned with holes & smelled awful. Didn't want to even touch the remote control. Their TV was old, color off & poor quality. Tile in bathroom was old, cracked & stained with rust. Towels were old & dirty & stained looking. Carpet was worn with holes & many stains. Parking lot was full of potholes. The place needs to be razed & build a new one. Just an awful place! Do NOT stay here!

  • Stayed June 2013
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
2 Thank PamTPasadena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Amarillo hotels

Sacramento, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 7, 2013

This place is a total dump!! If I could give it negative stars, I would. From the "people" hanging out outside their rooms, to the running toilets, to the blankets with holes in them, and every other reason you can think of, this is FAR from "luxury". You're better off sleeping in your car on the interstate. Seriously! DO NOT STAY HERE!!

  • Stayed June 2013
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
1 Thank JayG1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amarillo, Texas
Level Contributor
53 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed June 4, 2013

I just stay for a week because I'm moving out of the state and I sold my house, the first thing they put me in a room that the door has a HOLE in it, I go back to tell them that I want my money back and they told me they don't issue refunds, they find me another room a little betther but dirty smell like trash and old furniture, i just go to the store and clean everything with Clorox and desinfectant.

the owner is always there and complaining for everything, even if you fill your ice chest, breakfast is only hot cakes and mufffings, pool smell bad, dirty and has a carpet around and the hot tub the water was green. another thing is a lot people going in and out and walking in the parking lot, I can't sleep watching my car all night.

don't spend a dollar in it specially if you traveling with family.

  • Stayed May 2013, traveled with family
    • 1 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
2 Thank bansterref
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
1 of 5 stars Reviewed May 25, 2013 via mobile

As I pulled up to this the first thing I notice where a lot of people hanging around outside, I drove around the parking lot and saw more people sitting outside the rooms, so having prepaid online with no refund, a car full of my life possions since I'm moving I glady gave up the $50 and paid $80 to stay somewhere else.

But it seems not matter what the price you pay some people just are bad travelers, as I typed in my room at the days inn a couple are yelling at each other in the parking lot outside my room......

Stayed May 2013, traveled solo
Helpful?
1 Thank Pecos_Drifter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tacoma, Washington
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 4, 2012

This place was the worst dump I have EVER seen in my entire life! I've stayed in roach motels before, but this place took the cake. I hope it was only our particular room...But I sincerely doubt it. The room's door barely closed, as if it had been kicked in before. It was located in possibly the most disgusting part of the motel, too: the pool room! It was carpeted, of all things, and the carpet was horrifyingly soiled. The pool water ( or sludge) was yellow. The skylights above looked like someone peed on them and they were broken. The ''patio furniture'' was in terrible shape. The carpet in the room was covered in black soil spots. The bed was sort of comfy but the thought of paying 90 bucks to sleep in it made skin crawl. PLEASE stay away from this 'luxury' inn. BARF!

  • Stayed September 2011, traveled on business
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
2 Thank wanikkic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 2, 2012

We checked in at 5:45 pm and within an hour I was moved from one room to another and witnessed a man try to break into a car parked right next to my moving truck. The first room was extremely dirty - dead moths everywhere and the ceiling in the bathroom was half way gone, drywall laying in the bath. The cops were called by the staff. The guy got away with it bc they couldn't see him fully in the camera footage. I was traveling with my 2 small children and decided I needed to get out of there. They wouldn't refund my money for the room. Their reasoning was I should feel safe since they couldn't identify anyone at the hotel causing problems. Ya, only because their "security" cameras suck!!! How should I feel safe when I saw the guy with my own two eyes!!!! Just seriously....stay away from this place.

  • Stayed August 2012
    • 1 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
3 Thank realrecognizesreal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Luxury Inn and Suites

Property: Luxury Inn and Suites
Address: 2915 E Interstate 40, Amarillo, TX 79104-3503 (Formerly Econo Lodge)
Location: United States > Texas > Amarillo
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Airport Transportation
Hotel Style:
Ranked #59 of 69 Hotels in Amarillo
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Luxury Inn and Suites 1.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Luxury Hotel Amarillo
Econo Lodge Amarillo

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