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“Don't stay here if you have a u-haul trailer - it will get stolen” 2 of 5 bubbles
Review of Quality Inn West Medical Center

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Quality Inn West Medical Center
Ranked #46 of 73 Hotels in Amarillo
Fort Collins, Colorado
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Don't stay here if you have a u-haul trailer - it will get stolen”
2 of 5 bubbles Reviewed March 18, 2007

We stayed here during our move from Texas to Colorado. We were assured they had video surveilance and a guard that drove around each hour. Well, long story short, some theives stole our trailer between 2:00 a.m. and 6:00 a.m. on a sunday morning. The hotel was not sympathetic or helpful. The security guard was no where to be found. IF he truly was driving around each hour, any half awake person would have noticed this trailer missing with the cars still there. So the rooms are nothing but average, the staff is less than helpful.

The police are fully aware there is a problem with trailers being stolen in the area. You would think the hotel would try to inform their guests when they check in.

  • Liked — nothing
  • Disliked — security and staff
  • Stayed March 2007, traveled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Check in / front desk
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank texascs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
amarilloinn, General Manager at Quality Inn West Medical Center, responded to this review, March 19, 2008
I have noticed this comment several times but could not recall ever having a u-haul stolen from our property. I decided to do some investigating and discovered that no such incident ever occured at this Best Western. I spoke to long time employees as well as the owners. Finally I contacted our local police and there has never been a report of a u-haul or vehicle ever stolen from this property. Perhaps the guest made a mistake on the location of the theft.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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336 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (42)
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English first
acuff, tx
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 bubbles Reviewed September 21, 2005

This hotel was ok, however, the hallways had no a/c so it was very hot. Also the room a/c took about 3 hours for the room to cool down. The only light in the bathroom was the heat lamp. The pool also looked dirty. We only stayed one night, but would probably not stay there again.

  • Stayed September 2005
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank cmaverick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWMCI_GM, Front Office Manager at Quality Inn West Medical Center, responded to this review, August 14, 2014
Let me first apologize for the cleanliness issues you encountered. It is not the norm for us and is our top priority I will check with housekeeping about that issue and assure you that it will be corrected. Take care
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Travelers are raving about these Amarillo hotels

A TripAdvisor Member
3 of 5 bubbles Reviewed November 3, 2003

My mother and I stayed at the Best Western Amarillo Inn for three nights and we were very happy with the room. It was large and nice, especially for the price, which was $55 for a double double with coffee maker, hair dryer, and iron and ironing board (booked in advance online). All the hotel facilities were nice.

The room was made up as one would expect after the first night, but after the second night only the beds were made up. My mother had asked for another coffeepot because ours was cracked, and an uncracked but dirty one had been left in its place. She called the desk in the morning to complain and the worker said she would inform the manager.

That night my mother called again because she'd received no reply and the worker said the manager hadn't been there and wouldn't be there, so the issue was never resolved.

Helpful?
6 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn West Medical Center

Property: Quality Inn West Medical Center
Address: 1610 S Coulter Street, Amarillo, TX 79106-1771 (Formerly Medical Center Inn)
Phone Number:
Location: United States > Texas > Amarillo
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #46 of 73 Hotels in Amarillo
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn West Medical Center 2.5*
Number of rooms: 103
Official Description (provided by the hotel):
Come experience the friendliest service in Amarillo! We are conveniently located 1/2 mile North of Interstate 40 and in the Heart of the Harrington Regional Medical District. We offer a full range of amenities from our Indoor pool/hot tub, HOT breakfast, and free Wi-Fi. ... more   less 
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Also Known As:
Best Western Medical Hotel Amarillo
Best Western Amarillo Hotel
Amarillo Best Western

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