We came in at 10 pm from Dodge City Kansas. I booked 2 rooms, one for me and the wife and the other for my wife's friend. Jared was the front counter person who greeted us. He was very nice and did a great job with the problems he soon encountered when we came back after being in our rooms not more than 30 minutes. In my room, the toilet was stopped up. We just finish unpacking so I went downstairs to the front counter to see if Jared could find a plunger. He couldn't find one after looking a few minutes and gave us another room. While going downstairs, I ran into our friend who was coming back upstairs. She told me that she found hair in the bed and got another room. Well we packed up and moved to our new room and pulled the covers back on the bed to see if it was dirty. It wasn't. Our friend's room was OK with her. Our bed was old and I felt like I was on a ship because the springs were sprung on the bed. We woke up and left early without eating the breakfast. When we checked out the front desk clerk asked us for the room. I gave her all 4 of the rooms and she asked if I had stayed in all of the rooms. I explained what happened. This is a old property. The owners at least need to watch the house keeping staff to make sure they are cleaning the rooms. The owners need to replace the worn out beds and upgrade the air condition because they are very noisy. I stay in Best Western a lot. If the owner would fix the small stuff like what I complained about, this hotel will be a good place to stay. The front and the pool area like very nice.
- Official Description (provided by the hotel):
- Come experience the friendliest service in Amarillo! We are conveniently located 1/2 mile North of Interstate 40 and in the Heart of the Harrington Regional Medical District. We offer a full range of amenities from our Indoor pool/hot tub, HOT breakfast, and free Wi-Fi. ... more less
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- Also Known As:
- Best Western Medical Hotel Amarillo
- Best Western Amarillo Hotel
- Amarillo Best Western