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All reviews room was clean sausage biscuits road trip easy access great stay stay there again yogurt passing through amarillo staff was friendly bw motel interstate pet lobby tx dog
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Reviewed June 26, 2017

Even though the lobby decor was a bit outdated the room was clean and comfortable. The bathroom was quite small but adequate. The room was spacious and there were four soft pillows for each bed. There were plenty of cable channels to entertain. A variety of restaurants were nearby.

Date of stay: June 2017
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Best Western
Thank denise73AZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 22, 2017

We are always pleased with this Amarillo Best Western. The rooms are clean and comfortable with great beds. It is close to the highway and there are many good restaurants nearby. We have stayed here previously when our travels take us through Amarillo and will be back again.

Date of stay: June 2017
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank MarjorieW779
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 21, 2017

Stayed in a pet friendly room it was horrible! The visible stains were nasty and the room smelled horribly. The blow dry was making loud cracking noises. The room was decent sized for a family of 4. Not the best parking available. The manager was very nice and agreed that some of the carpets are bad in the rooms. She apologized saying she has been wanting tile to replace the carpet. She waved our pet fee for the night. The breakfast was average. They said they offered gluten and dairy free but they had none available when I asked.

Date of stay: June 2017
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with Best Western
Thank Jeffrey C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andria K, General Manager at Best Western Santa Fe, responded to this reviewResponded August 7, 2017

I would like to apologize for the bad experience you had at our hotel and thank you for taking the time to tell us about it. By telling us what was enjoyable as well as non-enjoyable helps us execute improvements for future guests. As I mentioned to you, we are in the process of making improvements in our pet friendly rooms! Again I apologize, and I hope you will consider giving our hotel another chance in the future so that we may show you our improvements.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 20, 2017 via mobile

Its hard to get a good picture of this place when looking at it from the road. Dont let it scare you off! It was clean... perfectly clean! Updated very modernly too. Upon entering the lobby, they even have ice water with slices of fruit, apples for the taking and fruit juice even in the evening. The service was better than almost anywhere we've stayed recently! The beds were comfortable. I guess what I loved the most was that the front desk people were so very nice about the pool! They kept it open for us until midnight! We had our little granddaughters with us who only wanted to swim! Towels are provided for the pool and the water was very clean and as warm as a hot tub! Perfect!

Date of stay: June 2017
Trip type: Traveled with family
Thank shellakers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 19, 2017

Front desk person was very accommodating getting us the rooms we wanted. We have stayed here before on our trips, as we usually go thru Amarillo on the way. This is easy to get to, and close to restaurants. Good clean place and average to better Best Western.

Date of stay: June 2017
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank 430r0bert_p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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