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“Older but Good Price” 4 of 5 stars
Review of Quality Inn East

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Quality Inn East
2.0 of 5 Hotel   |   1515 I-40 East, Amarillo, TX 79102   |  
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Ranked #55 of 69 Hotels in Amarillo
Lula,Ms
Level Contributor
25 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Older but Good Price”
4 of 5 stars Reviewed October 26, 2013

Property is "aged" but very clean. Easy to get to, good location, restaurants close by. Big Texan just 1/2 mile. Rooms were clean, above average size, fridge, and microwave. Breakfast very good. Staff was great! Price is right. Definitely recommend!

  • Stayed July 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank bdc61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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152 reviews from our community

Traveler rating
    11
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    53
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • German first
  • Any
English first
Hayesville
Level Contributor
37 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed September 7, 2013

This hotel is older but very clean. Rooms are spacious and beds are good.The pool is clean and well maintained. I like hotels like this with outside access. Easy to get things in and out from car.The lobby has an office center and breakfast. I have CLC. lodgeing,so the room was right at 50.00. Great deal for a business trip.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Iris M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, General Manager at Quality Inn East, responded to this review, September 9, 2013
Iris,

Thank you for the kind words, we think it's pretty comfortable too! I will pass your kind words on to the staff in our next meeting!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Asheville
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed August 13, 2013

The hotel is very old but clean. AC did not work so room was very stuffy. Room was clean but had the feeling of not quite finished. Staff was very friendly. Breakfast was very good. Wouldn't stay there again.

  • Stayed August 2013, traveled solo
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Jane Lee V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, General Manager at Quality Inn East, responded to this review, August 16, 2013
I am sorry to hear you had a less than perfect stay! I will, however, pass on your kind words to our staff and breakfast attendant!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albuquerque, New Mexico
Level Contributor
67 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
1 of 5 stars Reviewed July 25, 2013

Have even away for 3 weeks and this is sadly the worst motel of the trip. Dirty outside, missing, worn, dirty carpets on outside stairs, beds are in incredibly poor shape. I looked for bedbugs because the place is so poorly cleaned..

Room Tip: Go somewhere else
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  • Stayed July 2013, traveled with family
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Linda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, General Manager at Quality Inn East, responded to this review, July 27, 2013
I am terribky sorry you did not find the hotel to your liking, our company has just recently (June) been contracted to bring this property back up to "Quality" standards. We hope you unerstand that this process takes time and give us a try in the future. I can assure you we do NOT have bedbugs, however!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Amarillo hotels

Halifax, Canada
Level Contributor
633 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 278 helpful votes
3 of 5 stars Reviewed July 15, 2013

While traveling cross country this was our stop in Amarillo. The room was basic and clean. Construction in the area by the rooms was going on but they finished early enough that we weren't bothered by the noise. If you stay here be sure to take advantage of the "free limo ride" to the Big Texan Steakhouse. Great service and it really is free - but please be kind and tip the driver. Staff at this hotel were pleasant. Reasonable price for something basic when passing through town.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Acadia80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, General Manager at Quality Inn East, responded to this review, July 17, 2013
Thank you for your kind words in regards to hotel and staff, I will pass them along! Also, very pleased to hear you enjoyed your "Big Texan" Limo experience!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed July 9, 2013

We were driving on vacation from chicago to vegas...wanted to stop for the night and eat at Big Texan Steakhouse in Amarillo 3 miles from here this steakhouse so you can eat, drink and be ready to relax once you get to hotel. Exit on 71, past the comfort suites and other Choice hotels. Looks run down on the outside but is very clean and comfortable inside! Breakfast which starts at 6 am in small cafeteruia inside lobby is awesome with fresh cooked eggs and sausage, waffles, fresh fruit, oatmeal, cereal, coffee, orange juice, muffins...Staff was very friendly and helpful also. Booked 3 weeks in advance thru Choice Hotels membership (free) to get discounted price.

Room Tip: get towards front and 1st floor or else you will be parking at back of hotel which is hard to find r...
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank zamtwin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, General Manager at Quality Inn East, responded to this review, July 11, 2013
Thank you for your kind words, Nancy (our breakfast attendant) will definitely appreciate them.. We are glad you chose us, we hope to see you again next time!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville, Tennessee
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 2, 2013

I want to say that the staff was fantastic. We did experience some room issues, no chain locks, running toilets, dirty floor. The room was a bit run down and needs updating. there is construction going on in the parking lot. they are building a tire business so this may have attributed to the mess in the parking lot and on the floors. the pool had much Styrofoam in it from the site. Little pieces. For what they charge, you could do better. It's more of a $50 room. My sheets and linens were clean and the shower worked well. Again, the staff was very nice and polite.

  • Stayed June 2013, traveled with family
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank kazmom1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, General Manager at Quality Inn East, responded to this review, July 4, 2013
Thank you so much for the kind words, I will pass them along to the staff! It is true, the construction next door has posed some challenges for us but, as they are wrapping that up, I think the worst is behind us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn East

Property: Quality Inn East
Address: 1515 I-40 East, Amarillo, TX 79102
Phone Number:
Location: United States > Texas > Amarillo
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #55 of 69 Hotels in Amarillo
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn East 2*
Number of rooms: 114
Reservation Options:
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Also Known As:
Quality Inn East Hotel Amarillo
Quality Inn Amarillo
Amarillo Quality Inn

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