I'm almost speechless. That's a first. World famous? Gimmicky is more like it. No drink refills. Waitress was too busy talking to the next table about her college plans. Horseback riding. That she doesn't eat meat. Food came out cold. Over cooked. Burnt. Took another 10 minutes to get her attention. Get this: when I told her the steak was over cooked and tasted burnt...she actually said "did you taste it ?" I have NEVER given a rating this low. The manager was even more unprofessional than the waitress. No customer service whatsoever. It was a "you don't like the steak? Oh well" attitude. I have wanted to eat here for years. It's world famous after all. Biggest dining disappointment of my adult life. I actually wrote on the receipt "stop talking & serve your customers". Probably end up on YouTube or Facebook tomorrow.