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“Atypical On The Border”

On The Border Mexican Grill & Cantina
Ranked #271 of 510 Restaurants in Amarillo
Cuisines: Mexican, Grill
Restaurant details
San Diego
Level 4 Contributor
28 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
“Atypical On The Border”
Reviewed June 28, 2012

We like this chain. We have eaten at On The Border for years all over the country, however this location was the poorest dining experience that we have ever encountered there. Maybe it was an understaffed night, but service was slow and inattentive. Food was not so good--especially the lukewarm combination plate.

  • Visited June 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank cbreeze5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Guest Relations Manager at On The Border Mexican Grill & Cantina, responded to this review, July 10, 2012
This is certainly not what we like to hear. Please give us a call at 1-888-682-6882 so we can speak directly and work to make this right. Thank you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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84 reviews from our community

Visitor rating
    24
    27
    13
    6
    14
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Level 4 Contributor
25 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
“Comfortable and Good Food”
Reviewed June 18, 2012

Service was good and the food was also very good, close by the hotel.

Visited May 2012
Helpful?
Thank LRMSINC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Level 6 Contributor
2,371 reviews
1,726 restaurant reviews
common_n_restaurant_reviews_1bd8 979 helpful votes
“Good On The Border”
Reviewed June 11, 2012

Most of the On The Borders get the same rating from me and this one is no exception. It is a four star location in Amarillo. Service is good and the prices are good and the menu is the same you find at any On The Border.

  • Visited June 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank texaswillie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Level 4 Contributor
31 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Quick and filling lunch.”
Reviewed April 25, 2012 via mobile

Stopped in for lunch and was pleasantly surprised that they will be smoke free beginning May 1, 2012, was also surprised by the free WiFi. I ordered the lunch fish tacos, the portion was huge and filling.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank 4PeteSakes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AMARILLO
Level 3 Contributor
14 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Terrible”
Reviewed April 23, 2012

Food was had little to no taste of it's own. I guess they tried to make up for that by just saturating it in salt. The place was filthy for being fairly empty. We went in the early afternoon and there were maybe 5 tables with people but at least half if not more had not been cleaned yet and nobody was cleaning them. We wound up having to wait 15-20 minutes for them to find somebody to clean some tables up so we could have a place to sit. Like I stated previously the food was just horrible! We asked that they take it back and they brought back another plate for my wife and it wasn't any different. We asked to speak to a manager and was told that they didn't know where the manager was. We paid and left and have not returned since. We wen't to their website and complained about everything. A month later we received a apology letter from them and gift checks for $40 to go back sometime! Needless to say that we gave them away!

Visited January 2012
Helpful?
Thank volunteer911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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