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Comfort Suites
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Reviews (195)
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All reviewsfamily suitehotel of choicehandicap accessible roomwafflesqueen roomawesome stayfull hot breakfastsausagesized bedeasy access from iaround midnightthe breakfast areapool areapool and hot tubstayed one nightgreat raterestaurants and shopping
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174 - 179 of 195 reviews
Reviewed January 18, 2013 via mobile

Nice hotel that needs to work on staff. The check in was great and the young lady who assisted was great. There it ends. After a short time in room decided to take bath. No stopper in tub. Call ft desk. Was told to just take a shower. Finally convinced her to come see if anything could be done. Was finally told to just stuff something in drain to plug it and hope it works.
Upon checking out told A.M. Ft desk about problem. Finally said would ck with manager and give $20 credit on room. Left ph# for call from manager which never came. Guess she didn't want feedback on problem or staff.
This is new hotel and should be looking for guests. Too many new hotels in town to have that kind of experience. Too bad manager didn't care about taking time to encourage repeat business and customer satisfaction.
This is not what we expect from the chain
I hope they will reexamine customer service.

  • Stayed: January 2013
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Thank lotsofslots
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 17, 2013

We decided with friends to spend New Years Eve night here at this hotel. It's a new hotel and the staff is Outstanding. They have rooms that can accommodate a large family without having to get a second room. :) I thought of my sister!!

Pool and Spa are wonderful!!

Room Tip: They have a nice breakfast too :)
  • Stayed: January 2013, traveled with friends
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Thank travelchicky13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 8, 2013

This is a new hotel so it is in good condition and is the new modern Comfort Suites design.
Beds are comfortable and the rooms have a good sized TV and nice work space.
The staff is friendly and helpful. Breakfast is the normal spread for a Comfort Suites.

  • Stayed: January 2013, traveled on business
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Thank oneseadawg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 6, 2013

Being a member of a hotel chain pays. This hotel is comparable to any Hyatt I've stayed, plus it has microwave and free wireless internet. Service from the moment you show up at the front desk is great. The breakfast is hot, complete and good.

  • Stayed: November 2012, traveled as a couple
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Thank alrivera01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 26, 2012

We stayed here on our way to Phoenix. It had clean, rooms spacious and comfy. Our king bed was very comfortable and the shower in the bathroom larger than most. New counter tops and a separate bar sink with fridge and microwave were appreciated. Neatest thing was the young male clerk stood up when I came to the desk to ask questions-- a courtesy I appreciated. This property is 5 years old and still looks new (the bell carts had new carpeting). The young man even knew the exit for the Cadillac Ranch. Breakfast was adequate. We will sty again.

Stayed: October 2012, traveled as a couple
Thank Badgelady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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