The Courtyard in Amarillo was a clean hotel and it seemed to be relatively new. We checked in during a tornado warning and the front desk was happy to check the weather reports for us to let us know how bad the weather was going to be. Things were off to a great start.
HOWEVER, the hotel was full of shady characters . . . one man was walking up and down the corridor of the 2nd floor holding a beer and looking into each room's peep hole. There was a group of rowdy men in the lobby who were cat calling and cursing like sailors within earshot of women and children. I asked the woman at the front desk what we should do about the scary man in the hallways, and she said she couldn't do anything because she was "the only one here." That's reassuring--the only security was a 100-pound woman in her early 20s. Great!
We also had the added bonus of being awakened at 6:40 AM by a fire alarm, which went off for at least 4 minutes. When we called the front desk to see if there was a reason for concern, the man who answered was rude and unapologetic, and pretty much told me not to bother him. We checked out immediatley.
Despite the cleanliness of the hotel, I will not return because of management's lack of concern for the safety for their guests.
- Official Description (provided by the hotel):
- Start your day with a well-priced breakfast at Courtyard Café, featuring delicious pastries, made-to-order hot items and healthy selections Stay productive at Courtyard Amarillo, TX Hotel: our business center provides a laptop bar, pc and printer for every guest to use FREE The choice among hotels in Amarillo, Courtyard’s spacious rooms are equipped with complimentary Wi-Fi, mini-fridges and an over-sized work area. ... more less
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- Also Known As:
- Courtyard Amarillo Hotel Amarillo
- Amarillo Marriott
- Amarillo Courtyard