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“Great staff, nice rooms!”

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Courtyard Amarillo West/Medical Center
Ranked #31 of 72 Hotels in Amarillo
Katy, Texas
Level 6 Contributor
172 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
“Great staff, nice rooms!”
Reviewed June 23, 2014

Evidently the renovations are done because this property was one of the better Courtyards that I have stayed in.
The staff was friendly and was able to help quickly with one special request right away.
The rooms were very nicely appointed for a Courtyard and offered very clean rooms. The beds were comfortable and were beyond adequate to provide a great nights sleep.
If passing through Amarillo again, I would not hesitate to stay here.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Olineman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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227 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • German first
  • Any
English first
Littleton, Colorado
Level 6 Contributor
108 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed May 24, 2014

The hotel does not live up to the basic standards of the Courtyard brand. The facility is tired, the rooms are on par with the Fairfield Inn brand as far as size goes. We literally just stayed in a Courtyard in OKC the previous night and the difference between the two properties is like night and day. Nothing about this hotel meets the national standards for the this brand and I am disappointed that the regional Marriott Quality Assurance team would let this place bare its name.
We are Marriott Gold Rewards Members. And as such, we have a profile in the Marriott reservation system that lists our preferences and special needs. None of preferences from our profile were catered too.
I would not waste my money on the hotel. My suggestion is to stay at the Fairfield Inn just 2 miles to the west of the property.

Room Tip: The west facing rooms really heat up in the late afternoons.
See more room tips
  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Denverbri69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 4 Contributor
47 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed May 4, 2014

My only complaint about this hotel is that they didn't offer a free breakfast. If I pay $108 for a room, I expect a free breakfast. The room was very clean and the bed and bedding very comfortable. Although the hotel was close to the interstate, we did not hear any traffic noise in our room. My husband really liked the blackout curtains. The room was completely dark and we weren't awakend by sunlight in the morning. Close to restaurants, the mall and movie theatres.

Room Tip: The bed in the king room faces the window. Nice layout and makes the room feel more spacious.
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  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aspenglade22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joyce K, Director of Sales at Courtyard Amarillo West/Medical Center, responded to this review, May 7, 2014
Thank you so much for taking the time to comment about our hotel. Unfortuantely Courtyards do not offer complimentary breakfast but we appreciate your comments regarding the hotel and its location.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 6, 2014 via mobile

The newly renovated rooms are very nice and clean other then a few stray hairs found in the bathroom from previous guests. The shower tiles had a crack half way down the wall. The rooms were decorated very well. The beds were comfortable with soft sheets and pillows.

Stayed March 2014, traveled with family
Helpful?
Thank wibbels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYAmarillo, General Manager at Courtyard Amarillo West/Medical Center, responded to this review, March 18, 2014
Dear Wibbles,

Thank you so much for staying with us and for posting a review on Trip Advisor. Our renovation is coming along very smoothly, rooms are complete and we are currently working through the lobby. I am very sorry for the flaws in your bathroom area. I shared your comments with my team so we can work on taking corrective actions.

I hope we see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saginaw, Texas
Level 4 Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 3, 2014

I booked this hotel for a high school bowling team for our regional tournament. Everyone including the parents all loved the hotel and the people who worked there. The rooms were beautifully decorated, very spacious and clean. I am very picky about bathrooms and it was spotless and I loved the shower! The location was perfect, near so many restaurants and shopping. We weren't there long enough to do much, but if I ever come back I will definitely stay here again. Thank you to the amazing sales manager Joyce Knight for all her help setting our block of rooms up!

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kcftworth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joyce K, Director of Sales at Courtyard Amarillo West/Medical Center, responded to this review, March 18, 2014
Thank you so much for the very kind words. We all are very happy you enjoyed your stay and look forward to having you back! Our goal is to make everyone's stay perfect and just like home!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montrose, Colorado
Level 5 Contributor
55 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed February 3, 2014

After a long day on the road this Marriott property was a welcome place to spend the evening. The rooms had a very calm, quiet, and relaxing environment. Easy to access from I-40 and near many places to eat and relax. Parking is easy, the morning breakfast was typical but enjoyable and staff were very friendly.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anne and Greg R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joyce K, Director of Sales at Courtyard Amarillo West/Medical Center, responded to this review, February 11, 2014
Thank you so very much for taking the time to review our hotel and for your kind words. The staff of the Amarillo Courtyard West is very happy you stayed with us and hope to see you on a return trip. Our goal is to have the friendliest and cleanest hotel in town. Thank you once again and happy traveling!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kingsville
Level 5 Contributor
68 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed November 12, 2013 via mobile

We stayed here while doing some work in town. Quiet, comfortable and clean is how I found this location. Typical Marriott quality. The staff was friendly and helpful. Breakfast has a good selection and the quality is great. First time having a Texas waffle.

Stayed October 2013, traveled on business
Helpful?
Thank Tom H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYAmarillo, Director of Sales at Courtyard Amarillo West/Medical Center, responded to this review, November 20, 2013
Thank you so much for taking the time to write a review. We are pleased you chose our hotel and hope you come back for another Texas waffle! Happy travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Amarillo West/Medical Center

Property: Courtyard Amarillo West/Medical Center
Address: 8006 W Interstate 40, Amarillo, TX 79106-1501
Phone Number:
Location: United States > Texas > Amarillo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #31 of 72 Hotels in Amarillo
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Amarillo West/Medical Center 3*
Number of rooms: 89
Official Description (provided by the hotel):
Start your day with a well-priced breakfast at Courtyard Café, featuring delicious pastries, made-to-order hot items and healthy selections Stay productive at Courtyard Amarillo, TX Hotel: our business center provides a laptop bar, pc and printer for every guest to use FREE The choice among hotels in Amarillo, Courtyard’s spacious rooms are equipped with complimentary Wi-Fi, mini-fridges and an over-sized work area. ... more   less 
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Also Known As:
Courtyard Amarillo Hotel Amarillo
Amarillo Marriott
Amarillo Courtyard

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