My daughter and I, with dog in tow, stayed at Amarillo, TX, Red Roof Inn in early April 2014. It was awful. The phones didn't work for over two hours and the internet was down for longer. The staff offered to move us to another "more internet connected" room, but we were exhausted and after the first two hours of trying to get on the internet, we called it a night. The location is very unattractive and geared to those who want to get in and get out quickly.
Breakfast was a joke. Same old cereal. The toaster "worked" meaning it was plugged in and could generate heat, but the push down levers were broken making the toaster unusable.
The entire vibe of the place is dark, desperate and in great need of a make-over. Day manager argued with me about my request for a price break stating they offered to move us. She was rude and manipulative calling me "difficult." Well, this customer won't be returning to any Red Roof Inns in the future if a La Quinta is available...and there is...right next door...like a breath of fresh air and clean and bright, too.
Don't, DO NOT go to this hotel if there are any, any other options.
- Official Description (provided by the hotel):
- Red Roof Amarillo Airport/Downtown is close to the Amarillo Convention Center, Amarillo College, the Tri-State Fairground, and the Cowboy Hall of Fame Museum and less than 3 miles from the Cal Farley Coliseum located in the Amarillo Civic Center. Downtown Amarillo is only 2 miles from this Red Roof. BSA Hospital and Northwest hospital are just 10 minutes away, and West Texas A&M University is only 20 minutes. We have a variety of great restaurants nearby-La Fiesta Mexican Restaurant, Denny's, Wendy's , Arby's McDonald's, and IHOP are all within walking distance, while the Big Texan and Texas Roadhouse are less than 5 minutes away. Red Roof Amarillo Airport/Downtown features free WiFi, free hot and cold continental breakfast, a guest laundry, and a sparkling outdoor pool, open May through August. All rooms have hair dryers, irons & ironing boards, and in-room coffee makers; selected rooms have free microwaves and mini-fridges. This location has Cable TV including HBO in all rooms, free on-site parking, weekly rates, and also offers complimentary coffee in the lobby and handy vending machines for snacks. Red Roof Amarillo features exterior entrances. Ask our friendly staff about tours and information about local attractions. One well-behaved family pet per room is welcome. ... more less
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- Also Known As:
- Red Roof Inn Amarillo Hotel Amarillo
- Howard Johnson Amarillo
- Amarillo Howard Johnson