My daughter and I, with dog in tow, stayed at Amarillo, TX, Red Roof Inn in early April 2014. It was awful. The phones didn't work for over two hours and the internet was down for longer. The staff offered to move us to another "more internet connected" room, but we were exhausted and after the first two hours of trying to get on the internet, we called it a night. The location is very unattractive and geared to those who want to get in and get out quickly.
Breakfast was a joke. Same old cereal. The toaster "worked" meaning it was plugged in and could generate heat, but the push down levers were broken making the toaster unusable.
The entire vibe of the place is dark, desperate and in great need of a make-over. Day manager argued with me about my request for a price break stating they offered to move us. She was rude and manipulative calling me "difficult." Well, this customer won't be returning to any Red Roof Inns in the future if a La Quinta is available...and there is...right next door...like a breath of fresh air and clean and bright, too.
Don't, DO NOT go to this hotel if there are any, any other options.
- Official Description (provided by the hotel):
- Explore Cotulla Close to downtown Cotulla, Martinez Park, and Brush Country Museum Located halfway between San Antonio and Laredo, stop at our SureStay Hotel on your Texas roadtrip. With convenient access to I-35 and downtown Cotulla, you will find plenty of sights and sounds nearby, as well as dining options. With comfortable, convenient amenities, our hotel is the perfect choice for business and leisure travelers alike. ... more less
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- Also Known As:
- Red Roof Inn Amarillo Hotel Amarillo
- Howard Johnson Amarillo
- Amarillo Howard Johnson