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“Whole hotel had an awful smell”

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Microtel Inn & Suites by Wyndham Amarillo
Ranked #27 of 72 Hotels in Amarillo
Reviewed August 16, 2009

We used our points to book this hotel.

It smelled of cheap perfume the minute you walked in the door,
that and a very bad body odor of the person beind the desk.

Our room smelled worse and after 1/2 an our of open windows and running the a/c while getting dinner, the smell was even stronger than before.

We finally had to check out an hour after we checked in and find another hotel.
I had a headache and sinus problems for several hours after leaving this hotel.

If you don't mind strong smelling perfume that you can't get rid of it's okay,
otherwise find something else.

  • Stayed: August 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank RoxAnnaF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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619 - 625 of 629 reviews

Reviewed March 22, 2009

I paid top dollar for this hotel, $89 for one night. Gawd awful crappy. Do not be taken in by the lovely fascade of the building and the floors to the room, the rooms are ghastly. Firstly, we find a pair of dirty long johns in the top drawer of the dresser. That, alone, should have been the worst of it. Unfortunately, not. The beds were hard, worn and springy, the round shower curtain rod was broken and the water poured out of the shower, you had to basically "shave" the towels to avoid scratching your face or body on them, the T.V. was ready to fall off the arm it was affixed to on the wall and when we checked out there was a couple walking their two huge dogs down the hall of this supposedly "no pet" hotel. Outrageous. The front desk clerk was completely uninterested. Beyond horrible, please avoid at all costs.

  • Stayed: December 2008, traveled as a couple
    • Value
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Thank HawaiianChick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 9, 2008

Arrived late in amarillo very tired, and the night desk person was rude, standoffish, and claimed our online booking had not been received by the hotel. After showing him a confirmation email sent to me, he said it wasn't good enough. I had to call the travel company and get them to fax a reservation over. Zero customer service from Microtel clerk.

Also, not sure if all rooms are like this, I hope not. Our room had a large mirror behind the beds that was darker in appearance...like a one way mirror. Very creepy. We were too tired to complain or request another room.

Stay away from Microtel.

  • Stayed: December 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Thank travlntoindy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 28, 2008

Overall, my wife and I were satisfied with this hotel (booked for a one night stop). However, the range of food for breakfast was limited. In particular, there was no ordinary bread nor waffles. Don't be fooled by the Long John Silver 'fish' restaurant, almost opposite the hotel. It offered very little fish, and is the first fish restaurant we have visited that mostly sells hamburgers!

  • Stayed: November 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Business service (e.g., internet access)
Thank DallasWillcox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 2, 2008

Nice rooms and clean. Beds very hard, not comfortable. Walls are thin could here tv and voices next room. Need sissors to open shampoo package.

Stayed: November 2008
Thank Hiways
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 22, 2008

This hotel will not be one I recommend to my friends or family. The shower still had remnants of the previous user and the breakfast was almost non existent! The shower head was like as if someone put a hole in the wall and just stuck it through and left the hole open. When we laid in the bed within an hour we had bites on our backs. The people at the front changed our room but didn't seem to care much about our comfort or the previous room we had been in.

  • Stayed: July 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Thank Nordyclan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 14, 2008

There's not much of a personal touch to the place, given that it is chain, but they did everything right, and had everything I needed. Clean, comfortable, and professional.

Stayed: January 2008
Thank nonameChicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Microtel Inn & Suites by Wyndham Amarillo

Address: 1501 Ross St, Amarillo, TX 79102-4415
Phone Number:
Location: United States > Texas > Amarillo
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Amarillo
Price Range: $52 - $91 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Microtel Inn & Suites by Wyndham Amarillo 2*
Number of rooms: 46
Reservation Options:
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Also Known As:
Microtel Inn & Suites Amarillo Hotel Amarillo
Microtel Inn And Suites Amarillo
Microtel Amarillo
Amarillo Microtel

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