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“Good hotel for a overnight stay” 4 of 5 stars
Review of Holiday Inn Express & Suites Amarillo West

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Holiday Inn Express & Suites Amarillo West
Ranked #1 of 69 Hotels in Amarillo
Certificate of Excellence
The Woodlands, Texas
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Good hotel for a overnight stay”
4 of 5 stars Reviewed July 23, 2014

We had a stop in Amarillo on our way from Houston to Santa Fe. This hotel is a very good choice for a one night stay. It's very close to the highway, it's new and the rooms a clean. There is a Saltgrass restaurant close by ( great steaks). Breakfast in the morning is not very special, but it is ok, a pancake machine, some toast and eggs.
The lady at the front desk was very friendly.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Manon R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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619 reviews from our community

Traveler rating
    423
    144
    35
    14
    3
See reviews for
209
175
36
103
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (110)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Dallas, Texas
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 23, 2014

HI has really stepped up their product - large room, 12 foot ceilings, huge tall king bed, microwave, fridge, HD TV, 20 power outlets, automatic pancake maker for breakfast.All of it was clean, new. and fresh. Staff was friendly, efficient, and helpful. One minor quibbles was that they ask you to reuse towels, but there aren't any racks to hang them on. Another is that there are no hooks in the bathroom to hang a robe on. I'll stay here again the next time in town.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank TxTiebreaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beaumont, Texas
Level Contributor
141 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed July 23, 2014

We received a friendly welcome by the staff and were very pleased with the size and amenities with our room. After a long day of travel we were not ready for the onslaught of a hotel full of softball tournament participants which dominated the property. The staff had to deal with a series of issues including mopping up the lobby area from people running back and forth from the indoor pool and the breakfast room which was almost overflowing in the morning. Unfortunately the congestion and smell coming from the breakfast room on the day of our departure caused us to skip breakfast and leave. The hotel was a good value and close to restaurants and a movie theatre.

Room Tip: Call ahead to see if any large groups are booked for the dates you are considering
See more room tips
  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Service
Helpful?
Thank Traveler1948_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Varun C, General Manager at Holiday Inn Express & Suites Amarillo West, responded to this review, July 24, 2014
Dear Traveler1948_10

Thank you for reviewing our property . We apologize about the noise issues you experienced during your stay at our hotel. During your stay we had a large group which is not a typical demographic at our hotel which led to the excess noise.

Our many apologies to you and hope you give us another chance to accommodate you in the future.

Sincerely,

Holiday Inn Express and Suites Amarillo West
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
1,583 reviews
194 hotel reviews
common_n_hotel_reviews_1bd8 463 helpful votes
4 of 5 stars Reviewed July 23, 2014

Back off the expressway a bit which is actually quite nice. Hotel has installed new sensor keys which are great put it on the money clip and never have to take out of my wallet or lose it during the day as if falls out of my pocket.
Rooms are nice, new, well appointed and rather large. TV's in the bathroom are rather disturbing can't imagine the germs on the remote in there. Only complaint is when showering there are no exhaust fans in the bathroom so everything is soaked by the time you take a shower.
Plenty of parking and on the newer side of town.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank wick1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inland Empire, CA
Level Contributor
63 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed July 20, 2014

Great decor and atmosphere; Nice amenities; great staff. One of best stays on cross country trip. Nice breakfast buffet; would definitely come back. Convenient to restaurants, Target, Barnes and Noble which were nice treats after being on barren Route 66. Close to medical center.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Service
Helpful?
Thank lrcInlandEmpire_CA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Commerce City, Colorado
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 18, 2014

This hotel is wonderful I been here for two weeks on a family vacation and all the staff is friendly as can be varum and Priscilla are great wonderful people very nice and sweet overall this hotel is amazing

  • Stayed July 2014, traveled with family
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Annabears
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Silverthorne, Colorado
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 18, 2014

While I have already reviewed this excellent hotel once before, I felt it was worth another review. I just returned from Amarillo and another perfect stay at this lovely hotel. I love the fact that each time I arrive I am greeted by the same staff members in the same friendly and professional manner as each time before. The staff is always accommodating, the hotel spotless and updated and the rooms clean, comfortable, quiet and well appointed. My trips to Amarillo are usually a bit stressful so having a quality place to unwind in at night is a huge relief and so appreciated. Perfect location just off I-40 & Soncy but far enough away to not hear the interstate noise with plenty of restaurants, a multi screen cinema, shopping and medical center complex within a short walking or driving distance.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Service
Helpful?
1 Thank J B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express & Suites Amarillo West

Property: Holiday Inn Express & Suites Amarillo West
Address: 8330 W Amarillo Blvd, Amarillo, TX 79124-2156
Phone Number:
Location: United States > Texas > Amarillo
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 69 Hotels in Amarillo
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Amarillo West 2.5*
Number of rooms: 128
Official Description (provided by the hotel):
The provided amenities and atmosphere are unmatched. Each room boasts a wet bar, refrigerator and microwave. The heated salt water pool, hot tub and smoke-free environment are just the start of the Eco friendly based hotel. The spacious Fitness Center houses a variety of equipment for your individual needs. The Business Center and Meeting Room space offer ease to the traveler. The Meeting Room is equipped with a 55 inch HD and easy plug system. ... more   less 
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