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“Best customer service” 5 of 5 bubbles
Review of Holiday Inn Express & Suites Amarillo West

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Holiday Inn Express & Suites Amarillo West
Ranked #2 of 73 Hotels in Amarillo
Certificate of Excellence
Amarillo, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Best customer service”
5 of 5 bubbles Reviewed June 9, 2014

This is my second trip to this area and this hotel. The staff that I normally deal with to include Priscilla, Journey, Sergio, Prasant, Annette and the manager Varun have gone so far out of their way to make me feel like this is home I couldn't possibly thank them enough. Again this hotel staff has lived up to and surpassed my expectations. This is the only place to stay in the Amarillo area. Good food day and night and great internet connection.

  • Stayed June 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Brian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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690 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (117)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Level Contributor
98 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed June 7, 2014 via mobile

We stay here when traveling through Amarillo. It has easy access on and off I40. The staff is helpful and efficient. The breakfast is good. The rooms are quiet and comfortable. Restaurants are close by. One of the best Holiday Inns out there.

Stayed May 2014, traveled as a couple
Helpful?
1 Thank GWandCD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 3, 2014 via mobile

I am here for a month and the staff has made me feel like I am with my family and friends back home. My room is always clean and stocked with fresh towels soaps. I would give it 5 stars all the way around.

Stayed June 2014, traveled on business
Helpful?
1 Thank brian s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HSV
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed June 3, 2014

Comfy bed, nice fridge and microwave, large bathroom, plugs near the bed for your electronics, granite/quartz surfaces everywhere, ect! Everything looks very new and very clean. Friendly staff too. There's even a glass waterfall with LED lighting that changes throughout the day in the lobby. Good hot (free) breakfast. I'd steer anybody staying in Amarillo to go here.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jeremy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Level Contributor
224 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 bubbles Reviewed June 2, 2014

This hotel is one by which we will measure other Holiday Inn Express facilities. It is superb. Fairly new, the rooms are comfortable and quiet with refrigerators and even a TV in the bathroom! We stayed here on two occasions on a recent trip, and were very glad that we chose this location. An abundance of nice restaurant choices nearby, and convenient to the places we wanted to visit. Staff were knowledgable and very helpful and the breakfast options, as always, were excellent.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank TxTrvlr88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level Contributor
141 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed May 31, 2014

As we were passing through we decided to stay here again. We really like the positioning of the motel just on the edge of town but still close to the loop roads and interstate.

I should stop giving this motel good reviews as it seems very popular now! The car park was quite full when we arrived and we had to park around the back.

We were in a standard king room which was of average size. Everything was nice and clean too. No issues at all. Still our motel to aim for - although starting to get a little on the pricey side.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank PotentialVorticity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baton Rouge
Level Contributor
91 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed May 28, 2014

This was the first time to stay at this property when passing through Amarillo. It was easy to find, right off I-40, easy off and back on the next morning. The hotel is very new, the room was super, and the staff was very pleasant to deal with. The breakfast was the usual for and HIE, but fresh.
I have no hesitation recommending this place to anyone.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank bayouself
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express & Suites Amarillo West

Property: Holiday Inn Express & Suites Amarillo West
Address: 8330 W Amarillo Blvd, Amarillo, TX 79124-2156
Phone Number:
Location: United States > Texas > Amarillo
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 73 Hotels in Amarillo
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Amarillo West 2.5*
Number of rooms: 128
Official Description (provided by the hotel):
The provided amenities and atmosphere are unmatched. Each room boasts a wet bar, refrigerator and microwave. The heated salt water pool, hot tub and smoke-free environment are just the start of the Eco friendly based hotel. The spacious Fitness Center houses a variety of equipment for your individual needs. The Business Center and Meeting Room space offer ease to the traveler. The Meeting Room is equipped with a 55 inch HD and easy plug system. ... more   less 
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