I had to make a last minute reservation for a funeral. I reserved online via the hotel's system. Check in was fast. My first room had a couple of issues - two with the door: the inside flip safety lock was missing and the deadbolt lock wasn't fully engaging; the other issue was with the small refrigerator - it appeared to be missing a front foot so it was unstable and the freezer section had small amount of standing water ie it wasn't freezing correctly. I called the front desk. They quickly offered to send a maintenance person and promised he would arrive within 20 minutes as I had to leave shortly thereafter. A manager called back 15 minutes later and said maintenance guy wouldn't make it in time and could they move me to a new room. I was quickly moved to a new room that had no issues. The bed was extremely comfortable, A/C worked great, bathroom was nicely appointed. Buffet breakfast included with meal and I enjoyed it. Everyone I came in contact with was very nice and helpful. I would definitely stay there again.
- Official Description (provided by the hotel):
- Welcome to Amarillo's Newest Full Service Hotel that delivers Contemporary Western Decor and the Best in Texas Hospitality. Enjoy the Panhandle's only Hotel that offers an indoor Waterslide, Heated Pool, Hot Tub and Sauna. Every room offers a microwave and refrigerator with an IPOD docking station,37" Flat Panel Televisions with over 50 HD channels, Free WIFI, and offers Free Hot Breakfast to our guests. Flame Mexican Bistro and Bar offers a "Sports" theme with all of your favorite games with multiple TVs and Home Made Authentic Mexican Cuisine. Happy Hour is every day from 5pm-7pm. Please contact hotel direct for restaurant and waterslide hours. Holiday Inn Amarillo West Medical Center is within minutes of most ALL Amarillo attractions and constructed right in the center of Restaurant Row. Enjoy a movie or shopping at The United Artist Movie Theater and Westgate Mall. Hotel offers free a free airport shuttle and transportation within a 2 mile radius. Thank you for choosing Holiday Inn Amarillo West Medical Center. ... more less
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- Also Known As:
- Holiday Inn Amarillo West Medical Hotel Amarillo