I made online reservations and was shocked to find out I was overcharged. While I was checking in at the front desk, another family was checking and got the same room $50 cheaper than I paid. I reserved a suite and was told they don't exist at the hotel. I specifically reserved a room with a sitting area and pull out sofa. I didn't get what was advertised. The room was small. I wouldn't stay there if you have more than one child. You will be cramped. I was so disappointed and had been looking forward to a nice stay after reading so many positive reviews. Don't make reservations online. You will be overcharged. The people who walk in get a better price. The next morning when I was checking out I was complaining about being overcharged and another customer stepped forward and said the same thing I did. She too was overcharged and reserved a suite like I did and did not get what she had paid for. Don't stay here.
- Official Description (provided by the hotel):
- Welcome to Amarillo's Newest Full Service Hotel that delivers Contemporary Western Decor and the Best in Texas Hospitality. Enjoy the Panhandle's only Hotel that offers an indoor Waterslide, Heated Pool, Hot Tub and Sauna. Every room offers a microwave and refrigerator with an IPOD docking station,37" Flat Panel Televisions with over 50 HD channels, Free WIFI, and offers Free Hot Breakfast to our guests. Flame Mexican Bistro and Bar offers a "Sports" theme with all of your favorite games with multiple TVs and Home Made Authentic Mexican Cuisine. Happy Hour is every day from 5pm-7pm. Please contact hotel direct for restaurant and waterslide hours. Holiday Inn Amarillo West Medical Center is within minutes of most ALL Amarillo attractions and constructed right in the center of Restaurant Row. Enjoy a movie or shopping at The United Artist Movie Theater and Westgate Mall. Hotel offers free a free airport shuttle and transportation within a 2 mile radius. Thank you for choosing Holiday Inn Amarillo West Medical Center. ... more less
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- Also Known As:
- Holiday Inn Amarillo West Medical Hotel Amarillo