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“Save your money” 1 of 5 bubbles
Review of Courtyard Amarillo Downtown

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Courtyard Amarillo Downtown
Ranked #5 of 73 Hotels in Amarillo
Certificate of Excellence
Lubbock, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Save your money”
1 of 5 bubbles Reviewed February 9, 2013

I booked this hotel as a anniversary romantic getaway weekend for me and my husband. House keeping never came to our room over our stay even though we called the front desk multiple times they replied with we will call housekeeping. Housekeeping never showed up. We were not apologized to and never even got more towels brought up to our room. Beautiful building, not bad rooms, service way below expectations! Try the Holiday Inn Express for less cash and better service.

  • Stayed February 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank TJ8511
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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428 reviews from our community

Traveler rating
    241
    130
    39
    8
    10
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Las Vegas, Nevada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed January 24, 2013

Quick overnight stay to break up a cross country drive. The hotel was a little pricey (not excessive) compared to others in the area. Then again, this was one of the nicest ones in the area, which might explain the price. Very secure hotel with a very nice interior. Room was fine, staff was friendly, and the bed was extremely comfortable. Would definitely stay again if visiting.

  • Stayed January 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Rich B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dumas, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed January 3, 2013

I stayed at this hotel because it is conveniently located in downtown Amarillo. The night clerk was terrible, rude, and made our stay miserable. There was two of us staying in then queen suite and we got back to the room at different times. The first was confronted about not having a party for no apparent reason. When i got back the night clerk told me he would have the police search my room because there were too many people and he could have me removed. I asked if he had received complaints about us and he said no. Yet, i was still followed by three police officers who confirmed to him there was not a party. My friend was offended and left but forgot her keys. When she came back to get them I had to meet her at the door because the night clerk would not allow her to use her room key to get in. I asked why and he said he had a camera on my room and he knew there was people in there. I was speechless!!!! I have always paid more money to stay at hotels where the service is as amazing as the hotel. This is not the case here!

  • Stayed December 2012, traveled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank travellove806
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas, United States
Level Contributor
96 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 bubbles Reviewed January 1, 2013 via mobile

I was here one night on the way home from Arizona to Dallas. I loved the atmosphere in the historic Fisk . The decor was nice mix of modern and elegant. The room was clean and the bed very comfortable, so much that I wanted to linger there in the morning. I loved the bistro. The TV in the room was a very nice flat screen with a good picture. Only down side was that the bistro was closed at lunch time, but the desk clerk was able to make Starbucks for us, anyway. Also, the hot water in the shower war bout a hot as I would the liked. Overall great stay there, and I would go back.

  • Stayed December 2012
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Amber K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Annapolis, Maryland
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed December 27, 2012 via mobile

Friendly staff, ok fitness center, rooms are great. Can walk to some places to eat. The cafe staff were a little incompetent. Did not seem to care about customers, but not that big of a deal relative to the rest of the stay.

Stayed December 2012
Helpful?
1 Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed December 4, 2012

We always stay here and get a room facing Polk street. Yes, it's noisy but you get a great view of the riots in front of Tatum's. Last time were were there, 25 cop cars were called and 45 arrests made. Better than HBO.

The rooms are comfortable, clean, and well-decorated. The gym is surprisingly nice. Parking and check-in is weird.

Room Tip: Get a non-Polk room if quiet matters to you.
See more room tips
  • Stayed November 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank RoboKlown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northop, United Kingdom
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed November 30, 2012

After getting off a 5 hour greyhound bus trip from Alburqurque in september,what a pleasant surprise to reach this hotel restored in recent times,clean,great views,big rooms,can not fault this,I was picked up twice by limo in the 2 nights to head off to the The Big Texan Steak Ranch which was a fantastic experience,breakfast down stairs at ground level very adequate,before heading to Amarillo airport,Santa Fe building close to this hotel another unique building.

  • Stayed September 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank PerthWaite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Amarillo Downtown

Property: Courtyard Amarillo Downtown
Address: 724 S Polk St, Amarillo, TX 79101-2339
Phone Number:
Location: United States > Texas > Amarillo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Wheelchair access
Hotel Style:
#1 Business Hotel in Amarillo
#4 Romantic Hotel in Amarillo
#9 Family Hotel in Amarillo
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Amarillo Downtown 3*
Number of rooms: 107
Official Description (provided by the hotel):
The Courtyard Amarillo Downtown is where History Meets Modern Courtyard! The historic Fisk Building, built in 1927, was fully renovated and opened as the Courtyard Amarillo Downtown on December 31, 2010. Located in the heart of Downtown Amarillo and featuring 107 beautifully appointed guestrooms and suites, the Courtyard Amarillo Downtown showcases the new Courtyard Refreshing Business Design with the Bistro Restaurant proudly serving Starbucks Coffee. Visit us and allow us the opportunity to show you Amarillo Hospitality at its finest. ... more   less 
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Also Known As:
Courtyard Amarillo Downtown Hotel Amarillo

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