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“So close and yet...”

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Courtyard Amarillo Downtown
Ranked #6 of 73 Hotels in Amarillo
Certificate of Excellence
Chicago
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“So close and yet...”
Reviewed July 6, 2011

Marriott did an excellent job of rehabbing this property. Its gorgeous. Then they installed a food court-style deli counter instead of an actual restaurant. And its woefully understaffed. They had one person working the "restaurant". This one person had to work the front counter, be the bartender, clean tables, and then go back into the kitchen and cook the food. Seriously. Most folks were forced across the street to local restaurants to eat and drink. That is the last thing I'm interested in doing after driving 10 hours. This is a downtown, urban joint. It needs real food, the atmosphere is more than here already. Its heart-wrenching how awesome this place could be if only Marriott would have a real menu, full bar & room service available. The seating area has booths that have their own flatscreen TVs & remotes so you can watch what you like, a bar table with living greens as a runner, and several freestanding tables.

The city view was very cool at night, and we found the hotel to be very quiet. The beds were comfortable, but I have to question the wisdom of putting the HVAC closet 2' from the head of the bed. The employees were all very nice despite being forced to do the work of 3 people each, and the rooms were very nicely appointed.

If you don't mind going across the street to eat or being extremely limited to what is available on site food & drink-wise, you will likely love this new grand old dame.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank joyofjoys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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444 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (96)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Longview, Texas
Level Contributor
198 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
Reviewed July 5, 2011

Passing through on way to Colorado, stay July 4th. Room was great, clean, great air, best cable selection I've ever had in a hotel. Parking is free, attached and covered. Only draw back was downtown was completely empty. But that's what you get on a holiday.

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank texmarc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 29, 2011

We will definitly plan our travels through the great state of Texas around this hotel. We were impressed with the size, cleanliness and order of our room. This hotel is a restoration project that no expense was spared. Well done.

  • Stayed June 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
Helpful?
1 Thank territory22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southern Calif.
Level Contributor
157 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed June 21, 2011

We loved this hotel! Cool old building. Comfortable bed and great view of the city. Beautiful lobby too. Stopped to see the Cadillac Ranch in Amarillo which we loved!!! We would totally stay at this hotel again!

  • Stayed June 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 1socalgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 21, 2011

Great hotel. Very comfortable for a courtyard. Wish there was a lounge and can't believe there wasn't an elevator in the parking garage. Seems like it was all staff parking reserved on the first level so guests better be prepared to walk with your bags.

  • Stayed June 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ajdg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boulder, Colorado
Level Contributor
41 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed June 17, 2011

Stayed one night on way to Colorado. We were impressed with hotel design and room which was well designed, modern and roomy. Also very clean and functional. We were on top floor with noisy air conditioner which resulted in poor sleep quality. We complained about the noise when we checked out and reception said they were aware of this problem. The Couryard Marriott breakfast /food model is impersonal and designed around cook to order selections from a Starbucks counter, so we avoid this "service" at all costs.

Room Tip: Not top floor to avoid possible noisy air cond.
See more room tips
  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank solyluz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amarillo
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 30, 2011

This hotel is amazing. I originally planned to stay one night. However, after seeing the room and receiving great service from the staff, I decided to stay an extra night. This location is near dining and entertainment. It is easily accessible from I-40.

This will be the only hotel I select for my parents when visiting me in Amarillo!

  • Stayed May 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GospelLover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Amarillo Downtown

Property: Courtyard Amarillo Downtown
Address: 724 S Polk St, Amarillo, TX 79101-2339
Phone Number:
Location: United States > Texas > Amarillo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Wheelchair access
Hotel Style:
#1 Business Hotel in Amarillo
#4 Romantic Hotel in Amarillo
#9 Family Hotel in Amarillo
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Amarillo Downtown 3*
Number of rooms: 107
Official Description (provided by the hotel):
The Courtyard Amarillo Downtown is where History Meets Modern Courtyard! The historic Fisk Building, built in 1927, was fully renovated and opened as the Courtyard Amarillo Downtown on December 31, 2010. Located in the heart of Downtown Amarillo and featuring 107 beautifully appointed guestrooms and suites, the Courtyard Amarillo Downtown showcases the new Courtyard Refreshing Business Design with the Bistro Restaurant proudly serving Starbucks Coffee. Visit us and allow us the opportunity to show you Amarillo Hospitality at its finest. ... more   less 
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Also Known As:
Courtyard Amarillo Downtown Hotel Amarillo

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